Registered Nurse (RN)-Acute Care - Care Coordination Supervisor - FT Days

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Minimum 3 years of recent experience in hospital care coordination, working with patients/clients in transitional care services Required

About the Facility

Learn more about Wellstar Cobb Hospital
, including our teams, culture and campus environment:

Hours:

FT Days

Shift: M-F 8-5pm or 8:30-5:30pm

Onsite interview

Minimum 3 years of recent experience in hospital care coordination, working with patients/clients in transitional care services Required

The Care Coordination Supervisor assists with coordination of patient care across the continuum during the patient's acute hospitalization. The CC Supervisor supports initial assessments, transitional care planning, patient advocacy, complex issue resolution, and monitoring performance for defined quality outcomes resulting from the care coordination services provided. The CC Supervisor support the CC Manager or Director and collaborates with all team members to provide an efficient and effective coordination of care.
The CC Supervisor provides expert guidance in the following areas:
Care Coordination comprehensive assessment and discharge (transition) planning
Facilitative collaboration with multidisciplinary care team
Effective and timely communication with care team and patient/family
Challenging Conversations with patients/families
Engagement with community agencies to ensure timely transfers and handoff of patient care.
Patient/family education/counseling regarding medical recommendations of his/her conditions.
Advance Directives
Eligibility processes and criteria for both private and public, Local, State and Federal resources.
Community resource information
Financial needs assessment for patients in need of assistance for follow-up care
Supporting patient care inclusive of cultural or religious beliefs
Monitoring and resolving avoidable hospital days
Continuous performance improvement

Disposition Planning
Oversight and guidance of Team Members:
Implementation of effective and efficient discharge plan to include Plan A, B, C
Effective collaboration with the multidisciplinary care team to streamline throughput and timely care delivery.
Engagement with community agencies to ensure timely transfers and handoff of patient care.
Provision of education/counseling to patient/family regarding medical recommendations of care.
Responsiveness to referrals from hospital staff, physician offices, community and family to provide. resource information
Financial needs assessment for patients in need of assistance for follow-up care throughout the continuum
Leadership Duties
Coordinate care with CC Manager/Director and other Healthcare Team Leaders.
Oversee daily staffing assignments - evaluating daily work distribution regarding levels & demands of staff.
Coach, mentor team members on general practice.
Manage QA & PI activities
Provide guidance during the new team member orientation and onboarding
Provides objective input and feedback for yearly performance
Assessment
Oversight and Guidance of Team Members:
Quality of initial care coordination assessments for use in planning for appropriate right care, right setting in post discharge needs.
Team members assessments of insurance and financial ability to participate in community care after discharge.
Identification of issues and barriers relating to patients appropriateness of hospital stay and discharge needs.
Documentation
Oversight and guidance of Team Members:
Initial psychosocial /functional assessment completed and documented in medical record.
Complete chart notes accurately and timely per departmental protocol.
Ensure all records are up-to-date and legible.
Track and share avoidable days
Identifies and provides training opportunities and continuous performance improvement for staff
Trust/Engagement (Mandatory Content)
Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level.
Holds leaders accountable for behaviors that create trust and engagement.
Performs all duties and responsibilities of this position in a manner that reflects the values of Well Star.
Maintains and strengthens…