Certified Medical Assistant

The Medical Assistant is responsible for providing clinical and administrative support to healthcare providers while ensuring high-quality patient care and efficient office operations. This role involves assisting with patient examinations, performing basic clinical procedures, maintaining accurate medical records, and facilitating communication between patients and healthcare providers.

The Medical Assistant is responsible for providing clinical and administrative support to healthcare providers while ensuring high-quality patient care and efficient office operations. This role involves assisting with patient examinations, performing basic clinical procedures, maintaining accurate medical records, and facilitating communication between patients and healthcare providers.

• Greet patients and prepare them for examinations, procedures, and treatments.
• Obtain and accurately record vital signs, medical histories, and other patient information.
• Assist healthcare providers during examinations and treatments.
• Administer medications and injections as directed by licensed healthcare providers and within the scope of practice.
• Perform specimen collection, basic laboratory procedures, and diagnostic testing.
• Educate patients regarding medications, treatment plans, and follow-up care instructions.
• Maintain patient comfort, privacy, and confidentiality throughout the care process.

• Schedule patient appointments and coordinate patient flow to maximize efficiency.
• Maintain accurate, complete, and confidential medical records.
• Process insurance forms, referrals, and prior authorizations in a timely manner.
• Answer telephone calls, respond to patient inquiries, and relay messages appropriately.
• Coordinate communication between patients, providers, pharmacies, and other healthcare facilities.

• Clean, disinfect, sterilize, and maintain medical equipment and examination rooms.
• Ensure compliance with infection control standards, workplace safety policies, and HIPAA regulations.
• Maintain clinical supplies and notify management of inventory needs.
• Follow all organizational policies, procedures, and regulatory requirements.

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program preferred.
• Previous experience in a medical office or healthcare setting preferred.

• Knowledge of medical terminology, clinical procedures, and healthcare regulations.
• Ability to accurately obtain and document patient information.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with electronic health records (EHR) systems and basic computer applications.
• Ability to maintain patient confidentiality and professionalism at all times.

• Current Medical Assistant certification preferred (CMA, RMA, or equivalent, as applicable).
• Current CPR/BLS certification preferred.

• Ability to stand, walk, bend, and lift up to 25 pounds as needed.
• Ability to perform repetitive tasks and use standard medical office equipment.
• Ability to work in a fast-paced healthcare environment while maintaining attention to detail.

• This position works in a healthcare setting, including physician offices, clinics, or outpatient facilities. The Medical Assistant may have exposure to infectious diseases and bodily fluids and is required to follow all safety and infection-control protocols.