Room Attendant

Description

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the Housekeeping office as soon as they are found.

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all Step Stone and hotel policies and procedures.
• Attend required meetings.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development
• Conducts him/her (acts and dresses) professionally at all times; sets standards for all associates.