Platform - Site Reliability Engineer II; Networking

Platform - Site Reliability Engineer II (Networking)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.

By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud‑based solutions for search, security, and observability help organizations deliver on the promise of AI.

As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi‑cloud platform at scale for Elastic Cloud Hosted and Serverless
. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example,
Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!

• Leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure.
• Growing our global Platform infrastructure to meet increasing scaling demands by developing and maintaining software, tooling, and automations.
• Collaborating in an inclusive environment, focusing on operational excellence and uplifting others.
• Responding to and preventing repeated customer impact in response to major incidents and prioritized problem management. Our on‑call rotation follows a follow‑the‑sun model where everyone participates mostly during their working hours.

• Success and lessons from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer‑first approach in solving operational problems with an SRE perspective.
• A background in software engineering to collaborate with engineers to identify, implement and deliver solutions. Experience in public cloud and managed Kubernetes services is advantageous.
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Experience working in distributed teams or remotely is desirable.

• Operating a SaaS product in a public cloud, ideally built using Infrastructure‑as‑Code tooling such as Crossplane or Terraform.
• Building or operating Kubernetes‑at‑scale infrastructure across multiple cloud providers and the vital automation to support it.
• Writing non‑trivial programs in Golang or other programming languages.
• Working with containerized services such as Docker.
• Leading and improving alerting and major incident management processes, metrics, and systems (e.g. Elastic Stack, Graphite, Prometheus, Influx) to diagnose issues and quantify impacts.
• Experience in system administration with professional skills in Linux on distributed systems at scale.
• Diagnosing or designing, implementing, and creating solutions with the Elastic Stack.
• Thriving in a self‑organizing and sharing globally distributed team environment.
• Uplifting others with coaching and mentoring.

• Competitive pay based on the work you do here.
• Health coverage for you and your family in many locations.
• Ability to craft your calendar with flexible locations and schedules.
• Generous number of vacation days each year.
• We match up to $2,000 for financial donations and service.
• Up to 40 hours each year for volunteer projects.
• Minimum of 16 weeks of parental leave.

Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds.…