Digital Experience Designer

Digital Experience Designer

National Marketing Jobs

Summary: The Digital Experience Designer is responsible for designing and delivering engaging, user-centered digital experiences that enhance customer engagement and support MSI's business objectives. This role collaborates closely with cross-functional teams, including Product, Marketing, Development, and Business stakeholders, to create intuitive, visually compelling, and responsive digital solutions. The ideal candidate is a creative problem solver with a strong foundation in UI/UX design, digital experience strategy, and user-centered design principles.

From discovery and concept development through implementation, optimization, and ongoing enhancements, the Digital Experience Designer plays a key role throughout the entire design lifecycle while helping shape the future of MSI's digital customer experience.

Seniority Level: Associate

Employment Type: Full-time

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Lead and contribute to website and digital experience initiatives from discovery and concept development through implementation, optimization, and ongoing enhancements.
• Design intuitive, responsive, and user-centered digital experiences across desktop, tablet, and mobile platforms.
• Create user flows, journey maps, wireframes, interactive prototypes, and high-fidelity designs that effectively communicate design intent and support seamless developer handoff.
• Collaborate with Marketing, Product, Development, and other cross-functional teams to understand business objectives and translate requirements into engaging, user-focused design solutions.
• Conduct user experience research, competitive analysis, usability testing, and heuristic evaluations to inform design decisions and improve overall user satisfaction.
• Analyze user behavior, performance metrics, and feedback to continuously optimize existing digital experiences through data-driven design improvements.
• Present design concepts, user experience recommendations, and creative solutions to stakeholders and leadership, incorporating feedback throughout the design process.
• Partner closely with front-end developers to ensure designs are implemented accurately and maintain consistency with established design systems and brand standards.
• Contribute to the evolution and maintenance of MSI's digital design standards, component libraries, and design systems to ensure consistency across digital platforms.
• Stay current with emerging design trends, accessibility standards, UX best practices, and evolving digital technologies to drive continuous innovation.
• Perform additional duties and special projects as assigned.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor's degree in Visual Design, Graphic Design, Web Design, UX/UI Design, Human-Computer Interaction, or a related field is preferred. Candidates with equivalent education, demonstrated skills, and relevant professional experience will also be considered.
• Three (3) years of professional experience in web design, UX/UI design, digital product design, or a related field.
• Experience supporting B2B and/or B2C websites, digital marketing initiatives, eCommerce platforms, or other customer-facing digital experiences is a plus.
• Experience creating AI-assisted visual and video content using prompt-based tools such as Adobe Firefly, Pollo.ai, Veo, or similar AI platforms is preferred.
• Experience creating AI-assisted visual and video content using prompt-based tools such as Adobe Firefly, Pollo.ai, Veo, or similar AI platforms is preferred.
• Strong understanding of UX methodologies, customer journey mapping, information architecture, accessibility (WCAG) standards, and user-centered design principles.
• Experience working in collaborative, fast-paced environments while managing multiple projects and competing priorities.
• Experience working with established design systems and partnering closely with front-end development teams is preferred.
• Excellent communication, presentation, organizational, and project management skills.
• Demonstrated experience delivering customer-facing digital experiences through a strong online portfolio showcasing web design, UI/UX design, responsive design, and creative problem-solving.
• Advanced proficiency in Figma and Adobe XD, including prototyping, component libraries, design systems, and interactive mockups.
• Ability to collaborate effectively with developers, marketers, product teams, and other cross-functional stakeholders while also working independently.
• Familiarity with web analytics, user research, usability testing, A/B testing, and conversion rate optimization (CRO) methodologies is preferred.
• Demonstrated ability to make data-informed design decisions and continuously improve user experiences based on research and analytics.
• Ability to articulate how emerging technologies and AI-assisted tools have been incorporated into past…