Freight Brokerage Director

Our 3PL client has a newly created role due to growth that we are helping them fill.

The Brokerage Director is responsible for building, leading, and scaling Company’s non-asset freight brokerage division. This role owns revenue generation, carrier network development, pricing strategy, margin management, and service execution for all brokered freight.

The Brokerage Director is responsible for building a scalable, margin-focused freight brokerage business that complements but operates independently from the asset fleet.

They must prevent internal conflict between brokered freight and company trucks while maximizing overall company profitability.

This role manages 2 Brokerage Associates

Travel to the Atlanta office 1-2 weeks a month in the beginning then less as the positions evolves. Client is flexible on this!

• Develop and execute brokerage growth strategy
• Prospect and secure new shipper relationships
• Expand wallet share within existing customers
• Negotiate rates and service agreements
• Manage RFP participation and contract bids
• Own top-line brokerage revenue targets
• Set and manage gross margin targets by lane/customer
• Price freight based on market conditions and capacity trends
• Monitor lane profitability and adjust pricing strategy
• Control bad debt and claims impact
• Deliver EBITDA performance for the brokerage unit

• Build and maintain a vetted carrier network
• Validate carrier insurance and safety ratings
• Remove high-risk or underperforming carriers
• Develop backup capacity strategies

• Oversee load lifecycle from tender to POD
• Ensure on-time pickup and delivery performance
• Manage load tracking and visibility
• Handle service failures and recovery plans
• Resolve disputes between carriers and shippers
• Oversee documentation flow and billing accuracy

• Ensure broker authority compliance (MC#, bond, BOC-3, UCR)
• Verify carrier insurance and safety compliance
• Manage carrier agreements and shipper contracts
• Maintain $75,000 surety bond requirements
• Oversee claims handling process
• Protect against double-brokering and fraud

• Integrate load boards and digital freight platforms
• Ensure accurate load tracking and communication systems
• Drive data analytics for pricing and performance decisions

• Hire and train brokers and carrier reps
• Establish KPIs and compensation plans
• Develop a performance-driven culture
• Coach on negotiation and sales strategy

• Deep understanding of freight markets and spot vs contract dynamics
• Periodic travel to the Atlanta office (in the beginning)
• Carrier sourcing expertise
• Risk assessment and fraud awareness
• Relationship-driven sales ability
• High urgency and resilience

Salary: 160-170K + Commissions

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.