Manufacturing Operations Leader - Austell

Service Center Manager

Are you a dynamic leader with a background in hollow metal, commercial building supplies, or metal fabrication and processing, and do you have a passion for optimizing operational processes, delighting customers, and empowering employees? Do you enjoy taking ownership of daily operations from a customer service and distribution perspective? Do you enjoy working in environments that require turnaround thinking and hands-on leadership to improve performance, streamline efficiencies, and deliver results?

If you answered yes to these questions … we should talk!

ASSA ABLOY is growing and there has never been a more exciting time to join us! Our Southeast Service Center or regional manufacturing facility located in Austell, Georgia is looking for a Service Center Manager or General Manager. This role will be based on-site and reports directly to our Regional Operations Manager or Head of Hollow Metal.

What would you do as our Service Center Manager?

You would have full ownership of the daily operations and be an integral part of all facets including Business Development and inside sales, managing the P & L, light manufacturing, capacity planning and production scheduling. Next to this, The Service Center Manager drives safety, customer satisfaction, and employee relations whilst meeting AADG's operational standards.

You would also:

• Work with the local sales team to develop and execute long-term business development strategy.
• Directly oversee the Customer Services employees to ensure a focus on developing customer relations and product knowledge
• Provide guidance and continuous improvement initiatives for freight and distribution, production capacity and workforce planning, inventory management and replenishment.
• Plan and effectively execute an operational strategy to meet or exceed production and budgetary expectations.
• Develop enhanced organizational capabilities and create a collaborative high performance work environment through employee training, development, and succession planning.
• Lead others in developing lean initiatives and improving procedures and processes. Identify and proactively streamline organizational processes and trends; recommend alternatives for improved effectiveness.
• Oversee expense budgets to ensure compliance with organizational expenditure requirements.
• Establish operational standards and KPI's for cost control, waste reduction, quality, safety, inventory management, complete and on-time delivery while focusing on reducing cost.
• Perform special assignments and projects as assigned.
• Maintain a safe and harmonious working environment holding self and others accountable to OSHA and ASSA ABLOY standards.
• Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct

The Skills and Experience you need:

• Bachelor's degree in Business, Operations Management, or related field or equivalent work-related experience.
• Minimum of four (4) or more years of operational leadership experience with a demonstrated ability to lead people and get results through others, including experience with escalating responsibilities and the development of direct reports.
• Demonstrated commercial acumen with a proven ability to drive business growth by expanding relationships with existing customers and developing innovative customer-focused strategies.
• Experience in metal forming or related field and/or a general understanding of the construction industry, preferably the commercial construction industry.
• Leadership ability, excellent people skills, and the ability to develop relationships and influence all levels within the organization.
• Excellent analytical, problem-solving, organizational, follow-up and a high comfort level balancing multiple priorities or projects simultaneously.
• Knowledge of continuous and process improvement and Lean principles such as Kaizen, Six Sigma, etc. is desirable.
• Ability to travel to local customers with occasional overnight stays required

Our Benefits:

We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us.…