Public Safety Manager; Austell, GA

Public Safety Manager (Full-Time)

Austell, Georgia

Job Category:
Security & Loss Prevention

Overview:
Six Flags Over Georgia is seeking a dynamic and energetic leader to lead our Security, Loss Prevention, Risk Management, and Parking Lot Departments! This position is directly responsible for ensuring all Safety and Guest Service standards are upheld to the highest level.

• Full-Time position with competitive pay, bonus, and benefits plan
• Quarterly 401K match on up to 5% of your contributions
• Free passes for your family and friends
• Free admission to regional attractions and other regional theme parks

• Manage the operation of all Public Safety Departments – Security, Loss Prevention, First Aid, Parking Lot, and Risk Management.
• Conduct accident investigations to determine the root cause of guest and employee incidents. Routinely inspect all areas for hazards and other security related risks.
• Handle all litigation claims: reporting, investigating and maintaining files on potential claims, active claims, and lawsuits against the Park. Be the Park liaison with attorneys and insurance companies. Serve as corporate designee in litigation cases and testify on the behalf of the company.
• Interpret, implement and update the Safety Compliance Manual, Emergency Response Manual, First Aid Standard Operating Procedures, First Aid Patient Care Protocols and support Corporate Safety and Health Standards.
• Maintain records and produce use of force reviews of security-related incidents.
• Communicate with Park management and Team Members on any Safety and/or Security threats that exist or may come to exist.
• Meet and review Emergency Response Procedures with local, county, state and federal agencies on a periodic basis.
• Develop training program for Park leadership and Public Safety employees. Coordinate scaled emergency response simulations in conjunction with local, county, state, and federal agencies.
• Coordinate with other departments to proactively manage team member and guest entry/exit experience.
• Create and maintain Public Safety departments' expense and labor budgets. Ensure departments are operating within outlined budget.
• Implement and maintain the Public Safety manuals. Ensure all trainings are completed while reviewing training courses annually and auditing staff regularly.
• Serve as a liaison and manager of off-duty police officers working for Six Flags Over Georgia.
• Monitor department Team Member Voice survey scores and assist in the development of initiatives to address areas of needed improvement.
• Serve as Park Guest Service Ambassador and work to resolve all concerns brought to your attention.
• Perform all other duties as assigned.

Pay Range: starting at $67,000 (depending on certifications and experience)

Qualifications:

• Bachelor's degree in Law Enforcement, Business, related field, or equivalent work experience required.
• OSHA 30 certification required.
• Strong background in Security and/or police operations.
• In-depth knowledge of Georgia and Cobb County ordinances and law enforcement guidelines.
• Must possess strong organizational skills and be able to multitask under high-pressure emergencies.
• Demonstrated leadership abilities with a team-oriented approach.
• Excellent communication skills, both written and verbal.
• Must have a valid driver's license.
• Computer literacy with proficiency in Microsoft Office applications.
• Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
• Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to fifty pounds occasionally.