Deduction Resolution Specialist

Our client, a leading organization in the food service industry, is seeking a Deduction Resolution Specialist to join their team. As a Deduction Resolution Specialist, you will be part of the Accounting department supporting the Corporate Office North. The ideal candidate will demonstrate initiative, strong problem-solving skills, and excellent communication abilities, which will align successfully in the organization.

Job Title: Deduction Resolution Specialist

Location: AUSTIN, MN

Pay Range: $20.15

Shift: Monday – Friday, 40 hours, with flexible start times between 6:00 AM and 8:00 AM. Potential overtime. After training and trust are established, the role offers the possibility to work from home on Fridays.

What's the Job?

• Perform research and resolution duties related to deductions and credit types within a team environment.
• Identify, research, and collect supporting documentation to determine appropriate resolution in an audit-compliant manner.
• Use time management skills to code deductions, submit backup documentation, and identify new trends for assigned customers.
• Collaborate directly with external customers, field sales, and internal teams to resolve open items efficiently.
• Process and approve credit resolutions using the High Radius application, and contribute to process improvements and deduction prevention efforts.

What's Needed?

• Demonstrated pattern of initiative and proactive problem-solving skills.
• Strong decision-making and organizational skills.
• Excellent written and verbal communication abilities.
• Proven customer service experience.
• Experience with Oracle Billing and Accounts Receivable, Forge, Hormel Decision Support (HDS), and High Radius is preferred.

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment.
• Potential for flexible work arrangements after training.
• Engagement in meaningful work that contributes to organizational success.
• Development of valuable skills in deduction resolution and account management.
• Be part of a reputable organization committed to employee growth and success.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram.