Director of Institutional Effectiveness, Planning & Change Management - Management Analyst Staf

Position: Director of Institutional Effectiveness, Planning & Change Management - Management Analyst Staf[...]
* Working in partnership with college leadership, the Director of Institutional Research, Technology and Learning Resources, Student Affairs, and other areas of the college, build and maintain a comprehensive data management and assessment plan that will enable Riverland to access and utilize data to improve service to students and achieve our equity goals.
* Build institutional capacity for data utilization and data intelligence to drive continuous improvement across all institutional work and initiatives.
* Direct data utilization, perform data analysis, present data analyses, and facilitate discussions and application of data analysis at all levels of the institution.
* Provide training and leadership in strengthening Riverland’s culture of data decision-making and data storytelling.
* Collaborate with academics, advising, and other areas of the college, to optimize scheduling and curriculum information reporting systems to better meet student needs.
* Collaborate with academics, advising, and other areas of the college, pull the necessary data and present it in an understandable format in support of the Higher Learning Commission, federal compliance, and other specialized accreditation reports and site visits.
* Working in partnership with all areas of the college leads and the selection, design, and implementation of a customer relationship management (CRM) system that supports the college mission and integrates a student coaching model.
* Support the development and planning of external funding initiatives and lead grant projects that align with the college strategic plan.
* Facilitate a consistent model of Plan, Do, Check, and Adjust applied at all levels of the institution.
* Lead Baldrige-oriented quality initiatives.
* Collaborate to build capacity for innovation and organizational learning.
* Facilitate the creation, implementation, and tracking of Riverland’s strategic and short-term plans utilizing 4

Dx or other similar methodology to ensure strategic goals are met across the institution.
* Collaborate with all areas of the college to ensure that divisional and departmental strategic and short-term plans align to support the college strategic plan.
* Work with Communications and Marketing to brand and promote Riverland’s strategic plan.
* Be attentive to internal and external forces that will impact Riverland to help the college respond to and predict future needs, both programmatic and institutional.
* Collaborate with all areas of the college to develop and integrate a systematic, ongoing program and service level evaluation model that is integrated with strategic planning, annual planning, and budgeting.
* Support the President’s Cabinet members in their roles as executive sponsors of the strategic plan and facilitate ongoing monitoring of the work.
** 4**.
** Perform other duties assigned to ensure the smooth functioning of the department and maintain the organization's reputation as a viable business partner.
*** Strong knowledge of statistical methods, statistical analysis, and computer programs and software packages.
* Group facilitation skills and experience.

Minimum three (3) years of related work experience **-OR
- ** Bachelor’s degree plus two (2) years of related work experience **-OR
- ** an equivalent combination of education and experienced.  An associate degree could be substituted for 6 months of experience, a bachelor’s degree is 12 months and a master’s degree is 18 months within any of the following disciplines:  strategic planning, research, organizational assessment, performance excellence or related.
* Doctoral degree in related area.
* Preference will be given to those with advanced education or experience related to formal research, evaluation, and strategic planning facilitation.
* Experience at a Hispanic Serving Institution.
* Direct experience with projects related to educational equity and/or education for social justice.
* Bilingual/multilingual fluent in Spanish, Karen, Karenni, Somali, Pohnpeian, French, Nuer, Anuak, or other languages that reflect our student body, workforce, and communities.
* Demonstrate experience working with multicultural and underserved populations.
** Information for new and prospective employees
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