Austin Area Chamber of Commerce

Marketing & Communications Specialist

Austin Area Chamber of Commerce
Status:
Full-time Exempt |

Reports to:

President/CEO

Location:

Austin, Minnesota (in-person, remote not available)

The Marketing & Communications Specialist plays a vital role in shaping the public image and digital presence of the Austin Area Chamber of Commerce. This position focuses on creating engaging, member-centered content across platforms, supporting business programming and events, and advancing the Chamber’s goals to promote, build, and advocate for the business community. The ideal candidate is a creative storyteller, tech-savvy, and highly organized with a passion for supporting local businesses.

• Write, design, and produce creative, on-brand content for social media, e-newsletters, flyers, digital ads, Chamber website, and print materials.
• Capture and edit short-form videos for social media that spotlight Chamber members, events, or key initiatives.
• Develop marketing campaigns and themes for Chamber programs, member recognition, and events.
• Create marketing toolkits and materials for members participating in sponsor ships, events, or Chamber programs.

• Manage the Chamber’s weekly email communications (eBlasts).
• Maintain and regularly update content on the Chamber website.
• Schedule, post, and respond to comments/messages on social media channels (Facebook, Instagram, You Tube).
• Optimize online visibility through basic SEO practices and analytics tracking.

• Promote Chamber events (Business After Hours, Ladies Night Out, Independence Day Parade, etc.) with appropriate lead time and compelling messaging.
• Assist with event execution, photography, and follow-up communications.
• Create signage, programs, and other event-specific marketing materials.
• Support additional Chamber programming and events, as necessary.

• Work closely with Chamber staff and members to determine communication needs, priorities, and timelines.
• Provide support for membership communications and retention efforts.
• Serve as a liaison for promotional needs tied to advocacy, membership growth, members promotion, and sponsor ships.
• Provide regular reporting of marketing metrics and offer advice on how to continue to expand the Chamber’s reach and effectiveness.

• Bachelor’s degree in Marketing, Communications, Graphic Design, or related field preferred—or equivalent experience, 2+ years’ experience in a communications, marketing, or social media role.
• Strong writing and editing skills with a conversational and engaging tone.
• Proficiency in Canva or similar design tools.
• Experience with email marketing platforms, Meta Business Suite, Cap Cut (or other video tools), and website CMS platforms (e.g., Wordpress, Chamber Master/Growth Zone) preferred.
• Must be detail-oriented, organized, and able to manage multiple projects at once.

• A sense of humor and creative flair that fits our warm, professional brand voice.
• Familiarity with the Chamber’s work or marketing for membership-based organizations.
• Passion for community-building and supporting small businesses.

• This is an exempt position based on 40hrs. work week
• Starting Salary - $48,000
• The regular schedule will generally fall within normal Chamber office hours; however, flexibility is required to accommodate early mornings, evenings and occasional weekend/holiday hours as needed for events. Some weeks will require additional event-related hours. When possible, a lighter schedule will be used to offset any additional time.