Senior Finance Associate

Overview

Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for retirement, education, and healthcare savings needs. Vestwell enables over 350,000 businesses and over 2 million active savers, with over $50B in assets saved across all 50 states. Vestwell’s platform serves a diverse client base including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers.

At Vestwell, our people make all the difference. We are expanding our Government State Savings business and seeking a Senior Associate to join the billing team within the Finance department. As a Senior Finance Associate on the Billing Team, you will support smooth and accurate billing operations for state agency partners and external program participants. You will manage customer profiles, prepare invoices and revenue calculation packages, and monitor accounts receivable to support the financial health of the business.

You will interact with state agency partners, internal teams, and cross-functional stakeholders to resolve issues and facilitate timely payments. You will contribute to financial reporting, reconciliation tasks, and process improvement, with opportunities to participate in system implementations that optimize billing software and operational efficiency.

Billing Operations

• Review state agency and partner contracts; create and maintain customer profiles; manage new program subscriptions; and prepare invoices and revenue calculation packages for monthly and quarterly billing cycles.
• Process invoices and payments to state agencies in accordance with contractual terms and internal approval workflows.
• Maintain up-to-date reference documentation for all client contracts and fee schedules, updating as agreements are executed or amended.
• Collect proper approvals for revenue calculation packages prior to submission.
• Reconcile billing-related balance sheet accounts, including deferred revenue and accounts receivable, ensuring accuracy and completeness.
• Reconcile bank accounts on a daily and/or weekly basis throughout the month.
• Compare periodic reporting to the P&L and identify and document variances.
• Track and reconcile invoices from external partners against expenses accrued; identify and process necessary adjustments.

Collections Management

• Own the end-to-end collections process, monitoring overdue invoices, resolving disputes, and escalating issues as necessary to optimize cash flow.
• Respond promptly to internal and external inquiries regarding payment status.
• Process and record payments; resolve returned or failed payments with appropriate follow-up.

Internal & Cross-Functional Collaboration

• Serve as the key Billing department point of contact for internal teams — including Operations, Compliance, FP&A, and Legal — and for external state agency partners.
• Coordinate internal responses to partner and state agency inquiries, closing the loop with clear and timely communication.
• Support cross-functional workflows related to new program launches, contract changes, and operational updates affecting billing.

Financial Analysis & Reporting

• Compile reports required for monthly and quarterly revenue and cost of revenue calculations.
• Utilize billing and accounting system data to perform ad hoc analyses, support internal and external reporting needs, and inform operational improvements.
• Collect and organize documentation required for external auditors; support audit readiness by maintaining current and well-documented records.

Month-End & Quarter-End Close

• Participate in month-end, quarter-end, and year-end close processes, ensuring accurate revenue recognition and accounting compliance.
• Prepare and post journal entries related to billing activity; assist with reconciliations and variance analysis.
• Support financial reporting requirements related to government savings programs.

System & Process Improvements

• Assist in implementing new billing software and system enhancements to streamline operations and improve efficiency.
• Identify opportunities to automate and improve reconciliation workflows,…