Accountant IV - AR
Listed on 2026-08-11
-
Accounting
Accounts Receivable/ Collections
Career Opportunities:
Accountant IV - AR (19081)
Posting 19081
-Posted
07/29/2026
- Health & Human Services Comm
- HHSC Accounting
- Business and Financial Operations
- Not Eligible for Telework
- Other Locations (1) - Additional Shifts available (1) -c. $5000 - $6999 per month
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage .
Functional
Title:
Accountant IV - AR
Job Title:Accountant IV
Agency:Health & Human Services Comm
Department:HHSC Accounting
Posting Number:19081
Closing Date:08/12/2026
Posting Audience:Internal and External
Occupational Category:Business and Financial Operations
Salary Range:$5,200.00-$5,500.00
Pay Frequency: Monthly
Salary Group:TEXAS-B-20
Shift:Day
Additional Shift:Days (First)
Telework:Not Eligible for Telework
Travel:Up to 30%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility
Location:
Job Location City:AUSTIN
Job Location Address:4601 W GUADALUPE ST
Other Locations:Austin
MOS Codes: X,651X,751X,,A,70C,90A,36B,89A,65FX,65WX,6F0X1,F&S,FIN
10,LS,LSS,PS,SK YN
Accountant IV – Accounts Receivable (AR)
Subject Matter Expert for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and Medicaid over payment hotline. This position reports directly to the AR Customer Service Hotline manager.
Brief
Job Description:
Perform complex research and customer service work for HHSC Accounts Receivables Hotline and Research Team, acts as the subject matter expert (SME) on research-related matters for the Supplemental Nutrition Program (SNAP), Temporary Assistance for Needy Families (TANF) and Medicaid and provider claims. Work involves examining case documentation, researching and reconciling case files from error reports, processing, assigning and auditing client requests for accuracy, helping to monitor any Federal Treasury Offset Program (TOP) information, as well as training new hires.
Assists the Team Lead as needed. Works under general supervision, with a degree of latitude for the use of initiative and independent judgment. You will need experience in customer service, accounting, bookkeeping, or cash-handling using an automated accounting system and using Microsoft Office Suite.
Essential Job Functions (EJFs):
1. Verifies work of (and acts as backup to) TOP Specialist on executing TOP file uploads/downloads and ensure processing (through delegation and review) of TOP error files. (10%)
2. Processes Fair Hearing Appeal requests and represents Accounts Receivable as an agency witness when required. Help process one-time debit requests from SNAP and TANF overpaid clients, work and respond to ARTS Project inquiries and process bankruptcy paperwork as needed. (10%)
3. Creates, processes, and assigns daily work order requests by customer service and research staff, audits outgoing requests as required by manager for accuracy. (10%)
4. Take inbound collection calls and respond to inquiries from clients who are overpaid on SNAP and TANF benefits and provide account information to clients utilizing various databases. Review client correspondence, research and provide Supplemental Nutrition Program (SNAP), and Temporary Assistance for Needy Families (TANF) with overpaid client case history documentation as requested and make corrections to case records as necessary.
(15%)
5. Maintain, revise, and publish agency policies and procedures for Customer Service areas of AR. Identify, develop, and implement improvement within this area of AR. Provide input as a Subject Matter Expert in meetings when appropriate. (5%)
6. Responsible for training all team members and new hires to reach their goals of Accounts Receivable and the agency. (15%)
7. Manages the…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).