Accounts Receivable Specialist II

Obsessed by Science. Entrepreneurial by Nature. United by Purpose. Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.

As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios.

When you join Diasorin, you are not just filling a role. You are helping build what comes next.

• Build What Matters Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide.
• Innovate with Agility at a Global Scale Work in an entrepreneurial environment that enables speed, collaboration, and global impact.
• Grow in a People-Centered Culture Thrive in a culture that values accountability, inclusion, and continuous development.

The Accounts Receivable Specialist II will be responsible for collection and receivable activities, delivering customer invoices, replying to external and internal inquiries, and general duties related to billing and accounts receivable. The Accounts Receivable Specialist II will also assist other members of the team.

• Works closely with the accounts receivable team and shares knowledge of daily activities; provides recommendations and guidance when working with difficult situations.
• Interacts with customers and business managers on a daily basis to optimize sales while mitigating risk,vimproving cash flow, and reducing receivables with a focus on maintaining positive customer relationships.
• Internal collaborations with Credit Team on risk profile.
• Exhibits sound judgment when working with customers and business managers to maintain payment plans, release orders on credit hold, and resolve customer disputes.
• Works closely with business managers to understand individual customer needs and requirements.
• Fosters positive working relationships and communication within all departments across the organization.
• Manages customer accounts to ensure DSO and collection balances are maintained at an acceptable level.
• Analyzes customer performance to ascertain ability to pay balances on time.
• Monitors and replies to requests in the shared Billing mailbox on a daily basis.
• Perform account reconciliations to ensure all transactions are recorded correctly.
• Analyze and resolve discrepancies related to payments and account balances.
• Understand and apply credit and debit memos appropriately to customer accounts.
• Collaborate with internal departments to resolve billing and payment issues.
• Maintain accurate financial records and documentation in accordance with company policies.
• Assist with month-end and year-end closing activities as needed.
• Creates manual invoices and adjustments to customer invoices when necessary.
• Works with the tax department to resolve customer tax issues.
• Enters invoices into customer portals as needed.
• Works with management to help review credit memos or adjustments as requested; reviews and recodes invoices as needed.
• Generates aging reports, statements and invoice copies to customers as needed.
• Contacts customers concerning delinquent accounts; maintains collection notes on delinquent invoices.
• Collaborates with Sales, Customer Support, and Order Management to resolve customer billing issues.
• Assists with training new employees as requested.

• 4+ years Accounts Receivable experience with high school degree/equivalent, or
• Equivalent combination of education/work experience
• Bachelor's degree preferred
• Certification in assigned area (preferred)
• Oracle Financials R12 experience (preferred)
• Experience in manufacturing environment (preferred)
• Salesforce experience (preferred) Strong problem solving and critical thinking skills, with the ability to approach complex
• business problems and formulate solutions
• Detailed oriented, organized and has strong ability to manage multiple tasks and prioritize to
• meet tight deadlines
• Ability to effectively interact with customers and internal departments to resolve issues while
• maintaining positive customer…