Senior Revenue Recognition Manager

Senior Manager, Revenue Recognition – Job Overview

We are looking for a Senior Manager, Revenue Recognition to join our team in Austin, TX and own the operational core of our revenue close — from period open to final posting in Zuora Revenue (Rev Pro). This hands‑on role is built for someone with deep technical accounting roots and the operational discipline to run a clean, repeatable close every month.

• Lead the end‑to‑end monthly open and close process in Zuora Revenue (Rev Pro), ensuring accuracy, timeliness, and audit‑readiness every cycle
• Oversee the integration and posting of revenue‑related journal entries into the GL, ensuring proper classification and completeness
• Review and maintain key balance sheet reconciliations including deferred revenue, contract assets, and unbilled AR
• Provide ad‑hoc technical accounting analysis and ASC 606 guidance on complex transactions, contract modifications, and escalations
• Serve as a senior mentor to the revenue accounting team — reviewing work, building skills, and maintaining a high standard of quality
• Continuously improve revenue close procedures, internal controls, and documentation to keep the team compliant and audit‑ready

• Owned a Zuora Revenue (Rev Pro) close end‑to‑end, including periods that did not close smoothly, and can speak to how you worked through it
• Navigate complex ASC 606 scenarios and translate the technical accounting conclusion into something a non‑accountant can understandli>
• Untangled a deferred revenue, contract asset, or unbilled AR reconciliation that didn’t tie, with a clear point of view on what good looks like
• Know what a close looks like when it runs well — and you’ve had to rebuild one that wasn’t
• Can point to someone on a previous team who is better at their job because of you
• Comfortable operating across finance, accounting, and operations without needing a defined lane
• 7+ years of experience in revenue recognition or technical accounting, with a mix of Big 4 audit and operational industry experience
• CPA required
• Hands‑on experience managing period close in Zuora Revenue (Rev Pro)
• Strong working knowledge of ASC 606

• SaaS industry experience
• Experience with Net Suite or a comparable ERP
• Prior experience managing or mentoring accounting staff

In this role, we use a hybrid work model that requires in‑office attendance part of the week. The specific in‑office schedule will be determined by the hiring manager. US annualized base salary range: $–$. Other compensation may include bonus, benefits, or related incentives.

Zendesk is an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please contact HR.