Receptionist, Administrative​/Clerical

Join to apply for the Receptionist role at Brookdale
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Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better, Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

This role serves as the primary point of contact for residents, family, vendors, and visitors. Responsibilities include greeting visitors, recording guest information, routing telephone calls, handling community mail, performing basic clerical duties, and responding to resident emergencies by contacting appropriate parties per community protocol.

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including  protection and pet insurance

• Paid Time Off
• Paid holidays
• Company‑provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan
• Tuition reimbursement

Base pay will be determined by applicant’s skills and experience. The role is also eligible for team‑based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active‑duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N‑400) application costs, up to $725, for qualified associates who have been with us for at least a year.

• Greets all visitors entering the community, answers questions, ensures visitors sign guest sheets, and directs phone calls to the proper residents and staff.
• Sorts, delivers, and collects incoming/outgoing community and resident mail, and may be asked to perform basic office/clerical functions while maintaining visitor logs.
• Responds to resident emergencies by calling appropriate internal and external parties based on community protocol.

Required experience and skills include:

• Excellent interpersonal communication skills.
• Strong organizational skills with the ability to handle multiple tasks simultaneously.
• Proficiency with administrative software and phone systems.
• Ability to remain calm and professional under pressure.
• Previous reception or customer‑service experience is preferred.

• Entry level

• Part‑time

• Administrative

• Hospitals and Health Care

• Gracious hospitality and neighborliness for our residents and families.
• Home‑like feel and all‑around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with over 675 communities, offering many opportunities to grow and learn.
• Extensive corporate support including a robust training program.

Brookdale is an equal opportunity employer and a drug‑free workplace.