Services Officer III

Date:
Mar 6, 2026

Location:

AUSTIN, TX

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page. Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Functional

Title:

Staff Services Officer III

Job Title:

Staff Services Officer III
Agency:
Dept of State Health Services
Department:
Lab Business Operations
Posting Number: 14572
Closing Date: 04/05/2026
Posting Audience:
Internal and External
Occupational Category:
Office and Administrative Support
Salary Range: $4,700.00 - $5,250.00
Pay Frequency:
Monthly
Salary Group: TEXAS-B-19

Shift: Day
Telework:
Not Eligible for Telework
Travel:
Up to 5%
Regular/Temporary:
Regular
Full Time/Part Time:
Full time
FLSA Exempt/Non-Exempt:
Nonexempt
Facility

Location:

AUSTIN

Job Location Address: 1100 W 49TH ST (DBGL)
MOS Codes: ,,,,,,,,,,,X,16GX,20C0,2G0X1,30C0,36A,36B,38FX,3F0X1,3F1X1,420A,42A,42B,42H,4A1X1,51C,60C0,63A,63AX,63G0,63S0,641X,70C,70F,89A,8A200,8U000,90A,920A,920B,92A,92Z,FIN
10,F&S,LS,LSS,PERS,PS,SEI
11,SEI
15,SK,WEPS,YN,YNS

Performs complex (journey-level) staff services work for the Staff Services Group in the Laboratory Business Operations Unit (LBOU) for the Public Health Laboratory Division (PHLD). Work involves planning, coordinating and performing work in human resources support, travel, training, records management, purchasing, and fleet management. Performs duties as member of a team providing administrative support and technical assistance to the Laboratory Business Operations Unit and Public Health Laboratory Division.

Works under the general supervision of the Staff Services Group Manager in the Laboratory Business Operations Unit, with moderate latitude for the use of initiative and independent judgment.

EJF 1. (30%) Provides human resources support and technical assistance. Monitors the Lab Staff Services inbox and responds to inquiries/requests for assistance. Answers general policy and procedure questions on new hires, laterals, promotions, transfers, and separations. Refers sensitive/confidential matters outside of expertise to more senior staff. Coordinates new employee paperwork for PHLD. Assists new hires in the completion of required forms, including I‑9s, and benefits.

Submits forms to the HHS HR Records Management Unit and the HHS Benefits Coordinator. May maintain electronic personnel records, which includes performing records retention work and disposal according to the agency retention schedule. Submits requests to add/remove laboratory building/campus access to the TFC Badging Office. Coordinates and documents the distribution of regular and supplemental payroll. Submits requests to create, change, rehire or terminate non‑employee identification numbers for contractors, temporary personnel, unpaid interns and volunteers needed for information technology system and security access.

Develops and tracks days and hours worked by temporary personnel used for quarterly contract workforce reports. Collects, compiles and distributes updated phone list to PHLD staff and security guards monthly. Prepares reports and participates in the development of policy or procedures as needed.
EJF 2. (25%) Serves as the Lab Travel Coordinator and liaison with the DSHS Travel Office and the Lab Fleet Manager and liaison with the HHSC Fleet Management Office (FMO). Monitors the Lab Travel inbox and responds to inquiries/requests for assistance. Disseminates information on DSHS Travel Authorization and Reimbursement policy and procedures. Prepares and conducts training for new travelers. Serves as an Alternate Preparer in the eTravel System and enters travel…