Tenant Services Coordinator

Austin - Texas - United States of America

As a CBRE Tenant Services Coordinator, you will be responsible for providing customer service support to tenants and vendors.

This job is part of the Property Management job function. Property Management teams are responsible for operating buildings on behalf of a client or group.

• Assist the team with various administrative tasks, including answering phones, letters, tracking delivery confirmations, scheduling conference rooms, taking inventory/ordering supplies, and reviewing security clearance forms for accuracy and timely delivery to Security.
• Communicate with tenants daily to assist with requests, maintenance items, and other inquiries.
• Maintain files, including insurance certificates, correspondence and updated contact lists.
• Ensure tenant sales and daily parking counts are entered daily (if applicable).
• Develop monthly newsletter and confirm vendor schedules prior to arrival. Send weekly conference room schedule to team and add visits to Outlook calendar.
• Learn to use various programs such as PULSE, P2P, Building Engines, and Pay Scan; create and receive purchase orders and work orders.
• Prepare rent statements to send to tenants each month.
• Complete ongoing training, attend team meetings and set goals.
• Upload, find/add bill box numbers, and code invoices daily and assist with providing payment status as needed. Communicate with vendors if any follow‑up is needed.
• Keep data confidential and safe‑guard information by properly storing and obtaining necessary approvals before responding to any information requests outside of information provided for in Tenant Handbook or Contractor Rules & Regulations.

• High School Diploma/GED or equivalent experience with up to 2 years of job‑related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Solid understanding of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mentality.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE Group, Inc. (NYSE:

CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments:
Advisory (leasing, sales, debt origination, mortgage serving, valuations);
Building Operations & Experience (facilities management, property management, flex space & experience);
Project Management (program management, project management, cost consulting);
Real Estate Investments (investment management, development). Please visit our website at

CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recr or via telephone at  (U.S.) and  (Canada).

Advisory Segment