Associate, Administrative Services

Associate, Administrative Services Job Description

An associate acts as the company’s brand champion when greeting guests and team members to ensure their first interaction at HITT is positive. This position performs work that varies in scope and allows them to develop in their position. This position researches and identifies potential solutions to assigned tasks or projects. An associate contributes to the day-to‑day operations of the office they sit in.

This position typically reports to and receives direction from a senior associate, manager, or BUL. Associates do not supervise any direct reports.

• Administrative Support
  • Manage mail, shipping, and postage, including supply tracking and USPS registration.
  • Maintain seating charts and assist with workstation moves, purges, and signage updates.
  • Support events, meetings, and newsletters in coordination with the regional BUL.
  • Coordinate headshots for new and promoted team members with Marketing.
  • Register staff for industry events and distribute tickets as needed.
  • Receive, distribute, and return IT equipment for onboarding/offboarding.
• Concierge & Events
  • Maintain preferred caterers list and order pantry/kitchen supplies.
  • Coordinate on/off‑site events, including catering, A/V, and setup.
  • Order business cards, Red Bucket items, and marketing giveaways.
• Facilities & Office Operations
  • Order office and marketing supplies; troubleshoot printers and copiers.
  • Maintain shared spaces and office décor, including seasonal decorations.
  • Open/close the office daily; manage desk setups for hires and departures.
  • Maintain PPE inventory and ensure availability.
• Reception & Security
  • Ensure reception coverage (8:00 AM–5:00 PM) and maintain related SOPs.
  • Support emergency protocols and update as needed.
  • Manage security access systems (e.g., Kastle) for new and departing staff.
• Finance & Systems
  • Review and confirm accuracy of vendor and catering invoices.
  • Use department/project‑specific tools and systems proficiently.

• Strong work ethic and urgency in task completion.
• Receptive to feedback, coachable, and eager to grow.
• Positive, professional, and team‑oriented demeanor.
• High level of customer service and interpersonal skills.
• Embodies HITT’s core values and supports an inclusive culture.

• A four‑year degree is preferred, but not required.
• In lieu of a degree, relevant work experience is acceptable.
• Strong communication, organizational, and time‑management skills.
• Proficiency in Microsoft Office and basic office technology.

HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job‑related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed.

HITT Contracting maintains a drug‑free workplace, consistent with applicable local, state, and federal laws.

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