LTCR Regional Administrative Assistant II

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

LTCR Regional Administrative Assistant II

Job Title:

Administrative Asst II

Agency:
Health & Human Services Comm

Department: APS Provider Investigations

Posting Number: 15545

Closing Date: 06/30/2026

Posting Audience:
Internal and External

Occupational Category:
Office and Administrative Support

Salary Range: $3,290.36 - $3,946.25

Pay Frequency:
Monthly

Salary Group: TEXAS-A-11

Shift: Day

Additional

Shift:

Telework:
Eligible for Telework

Travel:
Up to 25%

Regular/Temporary:
Regular

Full Time/Part Time:
Full time

FLSA Exempt/Non-Exempt:
Nonexempt

Facility

Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: ,,,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

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If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Regional Administrative Assistant II - Starting Market Rate Salary $39,484.32

Performs administrative duties to include answering the telephone, refers callers to appropriate staff, takes messages, and answers basic questions. Enters data in the state and federal automated reporting systems, conducting technical reviews of all reports in computer tracking system, and determining appropriate disposition. Responsible for preparing, processing, and distributing federal and state enforcement notification letters and reports as mandated. Monitors and reviews survey reports for all regulated and unlicensed facilities, finalizes CMS certification and transmittals for enforcement actions and surveys, and prepares waiver letters.

Prepares and distributes documents requested under the Freedom of Information Act and submits to state office.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Essential Job Functions (EJFs):

Maintains a regular and predictable work schedule.

Knowledge of maintaining records, files, or logs (for example, administrative, personnel, contract, correspondence forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.

Knowledge of preparing ongoing or special narrative and statistical reports for Program Managers, Regional Director, and State Office.

Maintains regional Survey Management System database.

Communicates with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.

Monitors and performs technical review of all survey and investigation documentation to ensure accurate preparation of all forms, supporting information, narratives, and reports.

Ensures all documentation complies with state and federal requirements.

Makes corrections to ensure compliance.

Processes all state and federal enforcement actions within required time frames.

Prepares technically accurate state and federal reports, notification letters, administrative penalty notifications, waiver letters, and the CMS Certification and Transmittal.

Determines appropriate distribution for all actions to meet federal and state requirements.

Enters critical information into state and federal databases regarding scheduling, agency visits, recommendations, and activities to provide accurate data for required internal and public…