DIR_ Clerk II; Digital Accessibility Intern

Overview

This internship is available to students currently enrolled in or recently graduated from a college or university as an undergraduate or graduate, with a major or coursework in communications, business, data science, or related field. Students must possess academic performance in good academic standing by college/university standards.

• Position Title:
  
  Clerk II (Digital Accessibility Intern)
• Organization: DEPARTMENT OF INFORMATION RESOURCES
• Primary
  
  Location:
  
  Texas-Austin
• Work Locations: WP Clements 300 W 15TH ST STE 1300 Austin 78701
• Job:
  Office and Administrative Support
• Employee Status:
  Temporary
• Schedule:
  
  Part-time
• State Job Code: 0057
• Salary Admin Plan: A
• Grade: 09
• Salary (Pay Basis): $1,525.00-$3,050.00 (Monthly)
• Number of Openings: 1
• Overtime Status:
  Non-exempt

Statewide Digital Accessibility Program of the Chief Experience Office provides consultative services to state agencies and institutions of higher education. Responsibilities include collaborating with DIR staff to develop or enhance processes that advance digital accessibility goals for the state and improve the customer experience for DIR customers. Performs complex (journey-level) work, under general supervision, with limited latitude for the use of initiative and independent judgement.

The ideal student will have the ability to highlight their strengths in the following functions:

• Reviews and creates presentation materials and updating master presentation materials
• Edits and drafts program operating procedures for knowledge management
• Documents notes at community events
• Plans events for an annual digital accessibility conference
• Collects and evaluates data
• Researches use cases for AI improvements
• Quality reviews for program one-pagers and leave-behinds
• Performs other work-related duties as assigned.

• A recent graduate, or a student currently enrolled in a college or university as an undergraduate or graduate, with a major or course work in business, media, communications, or a related field.
• Must possess academic performance that is considered in good academic standing by college/university standards (High school diploma required).

• Ability to gather, assemble, correlate, document, and analyze facts in support of decisions, evaluations, and data produced for reports.
• Ability to exercise courtesy, tact, and diplomacy including the ability to exercise discretion when handling confidential information.
• Demonstrated ability to work on concurrent tasks while effectively prioritizing and coordinating work assignments.
• Ability to understand, follow and convey brief oral and/or written instructions.
• Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.
• Ability to communicate both verbally and in writing, in a clear and concise manner.
• Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.
• Ability to work a flexible schedule to meet required deadlines.
• Ability to work under pressure and exacting schedules to complete assigned tasks.
• Ability to comply with all agency policies and applicable laws.
• Ability to comply with all applicable safety rules, regulations, and standards.
• Ability to maintain the security and integrity of any critical infrastructure researched, worked on, or accessed for work purposes.

The team meets regularly and interacts to spur discussions and brainstorm strategies. Your input will be valued, and your opinions will be heard. Frequent use of a personal computer. Frequent listening and talking. Frequent work in a dynamic environment, as a team member, and in direct contact with others.

Regular and punctual attendance. Background check required.