Facilities Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator - JLL

What this job involves:
As a Facilities Coordinator at JLL, you'll be the operational backbone of our Austin workplace, ensuring seamless facility operations and exceptional client experiences every day. In this dynamic, hands-on role, you'll manage our CMMS work order system, coordinate engaging workplace events from concept to completion, and serve as a trusted problem-solver for all facility-related needs. You'll blend technical facilities knowledge with outstanding customer service, working collaboratively across departments to maintain a safe, functional, and welcoming environment.

This position is ideal for a proactive, detail-oriented professional who thrives in a fast-paced setting where your organizational skills and client-first mindset directly impact workplace satisfaction and operational excellence. At JLL, you'll have the opportunity to grow your facilities management expertise while contributing to our mission of transforming how people work.

What your day-to-day will look like:

* Serve as primary administrator for the Austin CMMS platform, claiming, tracking, and closing work orders within defined SLAs while coordinating vendor scheduling to minimize workplace disruption and maintain accurate system documentation.

* Plan and execute the full lifecycle of workplace events, meetings, and conferences-from initial planning and AV setup through day-of coordination and breakdown-collaborating with IT, Security, Kitchen, and other departments for seamless delivery.

* Conduct regular facility inspections to proactively identify maintenance needs, create work order tickets, and resolve building services issues including workstations, furnishings, café services, janitorial support, and pest control.

* Manage vendor relationships and coordinate service delivery through the CMMS, ensuring timely resolution of facility requests while maintaining exceptional communication with clients and internal stakeholders.

* Support budgetary analysis and reporting by researching and documenting budget variances, assisting with forecasting, and identifying cost-effective operational improvements aligned with financial targets.

* Ensure compliance with building codes, health and safety regulations, and fire safety standards while supporting emergency procedures and maintaining workplace assets to JLL's high standards.

* Provide additional operational support including reception and guest services, mail and courier coordination, office supplies management, equipment maintenance, landlord relations, building access administration, and security support as needed.

Required Qualifications:

* Minimum 2 years of experience in facilities management, property management, corporate services, or related field demonstrating proven operational and client support capabilities.

* Working knowledge of facilities maintenance operations with ability to effectively communicate project requirements and technical details with internal teams, maintenance personnel, and external vendors.

* Proficiency with Computerized Maintenance Management Systems (CMMS) such as Corrigo, Maximo, Service Now, or similar work order management platforms for tracking, coordination, and reporting.

* Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for documentation, data analysis, reporting, and business communications.

* Proven event coordination or logistics experience managing multi-faceted projects from planning through execution, including setup, vendor coordination, and breakdown.

* Exceptional organizational and multitasking abilities with…