Sales Support and Center Operations Coordinator

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

• Competitive Pay
• Paid Vacation and Holidays
• Ongoing Training Opportunities
• Monday - Friday 8:30 - 5:00pm

• Greet and direct customers: answer calls, welcome walk-ins, and connect each person
• with the right salesperson.
• Drive follow-up: chase outstanding estimates, proof approvals, and check in with firsttime customers to keep work moving and build repeat business.
• Support the sales team: help with day-to-day tasks and marketing materials.
• Keep orders on track: check in completed products and help move jobs to the finish line.
• Handle the books that matter: collect on outstanding invoices (accounts receivable),
• apply payments, and submit credit card receipts.
• Add the personal touch: write and send customer thank-you notes.
• Keep the center clean, organized, and ready for customers.

• Reliable: you show up, follow through, and people can count on you.
• Friendly with excellent customer service: you make people feel welcome and taken care
• of.
• Comfortable having difficult conversations: including direct, professional conversations
• about money and past-due balances. Collecting on overdue invoices is a real and
• important part of this role.
• Organized: you juggle multiple tasks and follow-ups without dropping the ball.

• High school diploma or equivalent
• 1–2 years in customer service, front desk, retail, or admin
• Comfortable communicating by phone and in person
• Strong computer skills — email, data entry, and willingness to learn order-management software (e.g. Core Bridge)
• Willingness to handle AR/collections calls and conversations about past-due balances
• Strong organization and the ability to juggle several tasks and follow-ups at once
• Dependable attendance and reliable transportation

• Prior experience in signs, print, or a production/manufacturing environment
• Familiarity with marketing tools — Canva, social media, email marketing
• Sales support or office coordination experience
• Bookkeeping or invoicing experience (AR, Quick Books, applying payments)

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.