Enrollment Systems & Data Coordinator

Company Description

About KIPP Texas Public Schools

KIPP Texas Public Schools is a free, public charter school network with more than 45 Pre-K - 12 schools across Austin, Dallas-Fort Worth, Houston, and San Antonio. With over 30 years in Texas, we work together with our families and communities to prepare students for college, career, and beyond! Our schools provide a high-quality, well-rounded education built on academic success and personal growth, where all students learn and thrive in a productive, safe, and joyful way!

As one of the earliest charter networks in Texas-founded in Houston in 1994 and operating as KIPP Texas since 2018-we hire dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in academic success and joy. If you are passionate about joining a mission-driven community that wants every child to "run to school," the KIPP Texas Team and Family is for you!

KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools with nearly 16,500 educators and 190,000 students and alumni.

Job Description

The Student Enrollment and Data Team is focused on ensuring that schools are fully enrolled so that students are free to create the future they want for themselves and their communities. The team supports this vision through application acquisition and family onboarding, cultivation, and persistence.

We are seeking a proactive and detail-oriented Enrollment Systems Coordinator to support our enrollment operations, systems, and data management. This role is the backbone of our enrollment process, ensuring our systems (School Mint, Hub Spot) run smoothly, our data is accurate, and our front office teams have their enrollment system concerns resolved promptly.

The ideal candidate is a quick learner, a natural problem-solver, and someone with a "get-it-done" attitude who thrives in a fast-paced, collaborative environment.

ROLE RESPONSIBILITIES:

Maintain Enrollment System Functionality

• Configure and set up our enrollment platform for major enrollment milestones, including the annual lottery and re-enrollment periods.
• Lead rigorous system testing (including zip code logic, lottery algorithms, and priority testing) and serve as a liaison with our software vendor.
• Collaborate with various departments to configure and update registration and re-enrollment forms annually.
• Provide ongoing support for major Hub Spot initiatives, including building forms, executing email campaigns, and fulfilling dashboard requests to optimize prospective family outreach.
• Oversee the phone system utilized by our Student Recruitment Team.

Data Management & Reporting

• Update and maintain critical enrollment data dashboards weekly and monthly for distribution to internal stakeholders.
• Lead data analysis projects and perform regular data cleanup and auditing using Microsoft Excel and Google Sheets to ensure data integrity.
• Cross-System Reconciliation:
  Perform regular data audits between School Mint, Hub Spot, and our Student Information System (SIS) to ensure student records are perfectly synced and accurate across all platforms.

Front Office & Student Recruitment Team Support

• Manage the organization-wide enrollment inboxes on a regular basis.
• Resolve incoming help tickets from front office teams, the Student Recruitment Team, and Marketing, all while providing excellent customer support.
• Create and maintain parent-facing "how-to" guides, FAQs, or brief video tutorials on how to navigate the registration and lottery processes to help reduce helpdesk ticket volume and for website use.
• Manage user accounts, permissions, and security roles for internal staff across all enrollment platforms.
• Develop training materials on how to navigate School Mint and Hub Spot and process enrollment documents.

Student Transfers

• Review all incoming student transfer requests during designated transfer windows.
• Support in evaluating and tracking transfer requests against established criteria to determine approval or denial.
• Ensure approved transfers are accurately moved and documented across all relevant databases and systems.

Qualifications

QUALIFICATIONS:

• 1-3 years of experience in enrollment, school operations, data coordination, or a related administrative role.
• Strong working knowledge of Microsoft Excel and Google Sheets, including VLOOKUPs, pivot tables, and data sorting.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace (Sheets, Docs, Slides, Drive).
• Experience with School Mint and/or Hub Spot is a strong plus.
• Ability and willingness to work outside standard hours around major enrollment milestone launches.

COMPETENCY AND SKILLS:

• Alignment with KIPP Texas's mission and commitment to safe learning environments for every…