Mailroom Associate

SPS is seeking a professional and customer-focused mailroom associate to support daily mailroom operations within a corporate client environment. This role is ideal for someone with previous mailroom experience who enjoys working in a fast‑paced setting focused on service excellence, organization, and operational support.

The position will also be cross‑trained in front‑office, print/copy services, or similar office services to support broader business service center operations.

• Mail Processing and Distribution:
  Receiving, sorting, and delivering incoming mail and packages throughout the organization, as well as preparing outgoing mail for pickup by carriers such as USPS, Fed Ex, and UPS.
• Shipping and Receiving Operations:
  Managing all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed.
• Customer Service and Administrative Support:
  Serving as an internal service center, requiring strong customer service and attention to detail.

• Process and distribute incoming and outgoing mail and packages
• Support shipping, receiving, courier coordination, and package tracking activities
• Operate mailroom equipment including postage, sorting, and inserting machines
• Provide excellent customer service to employees and client contacts
• Maintain organized mailroom and business service center operations
• Monitor and replenish office and mailroom supplies
• Assist with document production, printing, scanning, binding, and other reprographics support services
• Cross‑train within business operations as business needs require
• Support additional office services functions as assigned

• Minimum 1 year of previous mailroom experience required
• Willingness to be cross‑trained in reprographics/copy‑print services required
• Strong customer service and communication skills
• Ability to manage multiple priorities in a professional environment
• Basic computer and office equipment experience preferred
• High School Diploma or equivalent required

This position may require moving throughout the workplace, operating office and production equipment, and occasionally moving mail, packages, or office materials with or without reasonable accommodation.

• Career Growth:
  Opportunity to learn new skills or use a variety of them that may lead to other career opportunities.
• Learning & Development:
  Work culture of learning to develop to be the best at what you do.
• Recognition Programs:
  Variety of programs for all levels of employees.
• Benefit Offerings:
  Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401(k) with matching, Entertainment Discounts, Paid Time Off.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.