Receptionist - Evening

Overview

Austin Oaks Hospital, part of Universal Health Services (UHS), is an 80-bed psychiatric facility located in South Austin, TX, offering inpatient and outpatient services for adults and children ages 4-17.

Receptionist (Evenings). Key responsibilities include processing incoming and outgoing verbal and written communication for employees, patients, families, agencies, and others; assisting with data entry projects; handling copy projects; updating daily census; and supporting overall unit environment.

• Answer the multi-line phone system and take accurate messages, relaying them verbally or in writing to appropriate personnel.
• Professionally communicate with anyone who calls or approaches the reception area with questions or requests.
• Greet visitors; issue visitor passes and initiate appropriate contacts, speaking clearly.
• Monitor emergency systems and facilitate response to emergency codes as required.
• Assist with distribution of mail/packages after hours and weekends.
• Perform data entry projects, daily census updates, and copy projects.
• Maintain a professional demeanor in dress, attitude, and support of unit milieu, facility mission, and philosophy.

• Communicate professionally with all personnel, visitors, and vendors.
• Understand the importance of positive communication with the public, dealing with a diverse group of individuals on a daily basis.
• Organize, communicate effectively in writing and orally in English, follow instructions, tolerate interruptions, and work independently with minimal supervision.
• Maintain confidentiality of patients, families, and staff.

Required:

High School diploma or equivalency.

Preferred:
Some college coursework.

• Previous experience with a multi-line phone system.
• Previous general office experience.

• Challenging and rewarding work environment.
• Growth and development opportunities within UHS and its subsidiaries.
• Competitive compensation.
• Excellent Medical, Dental, Vision, and Prescription Drug Plan.
• 401(k) plan with company match.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and fully support recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws.