Funeral Service Assistant; part-time

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation topics, answering phones courteously, and assisting in funeral, memorial and other services as requested by funeral home clients and management.

• Prepare and set up service items such as floral arrangements, chairs, caskets, urns, photos and client keepsakes; ensure proper care and storage of these items.
• Prepare documents related to services, cremations and maintenance as directed by management.
• Assist with respectful preparation of remains, including dressing, lifting deceased and operating crematory equipment as permitted by law.
• Perform office duties: answer phones, operate fax, computer, multiline phone system, debit card machine, typewriter, postage meter, scale, and audio/video system.
• Run errands such as floral delivery, supply pickup and document retrieval.
• Serve as an usher and may park cars or perform transportation requirements; drive funeral home vehicles for services and family pickups.
• Ensure refreshments are available (where allowed by law).
• Assist with visitations, memorial and funeral services including visitation and chapel set‑up, dressing and casketing remains, delivering family items and flowers.
• Walk in and greet client families or other persons entering the office for information and assistance; accommodate the needs of families during services or visitations.
• Wash and clean funeral home vehicles and other client vehicles as required.

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors and teamwork.

SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

US‑TX – Austin, Postal Code 78705. Category (Portal Searching):
Operations.