Office Manager

About Zinda Law Group

Zinda Law Group is a rapidly growing, elite personal injury law firm with offices across the Southwest. Our clients come to us after some of the most difficult moments of their lives, and our team works tirelessly to help them rebuild and move forward. We believe every employee deserves the opportunity to build a fulfilling career while doing meaningful work. We strive to create an environment where great people can do the best work of their careers.

We're ambitious, innovative, and constantly improving. We move quickly, embrace technology, and hold ourselves to a high standard of excellence.

• Ensure the office consistently operates at a high level of professionalism and organization
• Create an environment where employees, clients, and visitors feel welcomed and cared for
• Conduct daily walkthroughs to ensure all spaces are clean, organized, stocked, and functioning properly
• Identify and resolve issues before they impact employees or clients
• Maintain exceptional standards for appearance, cleanliness, and functionality throughout the office

• Serve as the primary point of contact with building management
• Own all facility-related issues, including HVAC, plumbing, electrical, lighting, security, access control, appliances, internet, and maintenance
• Coordinate repairs, service calls, inspections, and preventative maintenance
• Manage office access, keys, badges, visitor procedures, and building security
• Conduct regular facility inspections and proactively identify maintenance concerns

• Manage relationships with janitorial, maintenance, landscaping, security, furniture, and office service vendors
• Hold vendors accountable for quality, responsiveness, and service levels
• Negotiate contracts and service agreements
• Review invoices and ensure services are delivered as expected
• Identify opportunities to improve service while controlling costs

• Supervise and support the Receptionist and Administrative Assistant
• Establish clear expectations and accountability
• Provide coaching, feedback, and performance management
• Ensure seamless front desk coverage and exceptional client service
• Be able to perform every task within the team to ensure coverage is maintained at all times

• Ensure conference rooms are consistently presentation‑ready
• Coordinate office meetings, leadership meetings, onboarding sessions, training events, and firm gatherings
• Oversee room setup, catering, technology, and logistics
• Support firm culture initiatives and employee recognition events

• Manage office supply inventory and purchasing
• Oversee furniture, equipment, and workplace assets
• Coordinate office moves, workspace setup, and office improvement projects
• Partner with IT to ensure office technology functions properly
• Support onboarding and offboarding logistics

• Build systems that make the office run more efficiently
• Improve processes, eliminate friction, and solve recurring problems
• Look for opportunities to elevate the employee and client experience
• Bring new ideas and recommendations to leadership

Six months from now:

• Employees consistently describe the office as organized, professional, and well‑run
• Clients and visitors have an exceptional first impression
• Facility issues are resolved quickly and rarely escape escalation
• Conference rooms, kitchens, breakrooms, and common areas are consistently ready for use
• Vendors are responsive and held accountable
• Administrative staff are performing at a high level
• Leadership spends little to no time dealing with office‑related issues because they are proactively handled

• 5+ years of office management, workplace operations, facilities management, hospitality management, or similar experience
• Experience managing vendors, contractors, and building management companies
• Experience supervising administrative or support staff
• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities without dropping details
• Strong problem‑solving and…