Administrative Specialist - Outpatient

Overview

PURPOSE STATEMENT:

Plan, direct or coordinate the administrative and/or operational services of the facility. This role will be focused in the outpatient and ECT program.

ESSENTIAL FUNCTIONS:

• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Provide advanced level administrative support for a department or facility.
• Oversee and evaluate office automation and information technology needs, as directed.

• Serve in a highly visible capacity as resource for facility, including frequent interactions with internal and external customers.
• Assist in monitoring professional staff credentialing process, including collection of documentation, verification of credentials and licenses, as directed.
• Develop policies and procedures for the administrative department.
• Attend staff meeting, take notes and prepare minutes.
• Handle confidential and sensitive information.

OTHER FUNCTIONS:

Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. Bachelor's degree preferred.
• Two plus years’ administrative experience required.

• Knowledge of administrative and clerical procedures and systems such as managing files and records.

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