Funeral Services Assistant; part-time

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation topics, answering phones courteously, and assisting on funeral, memorial and other services as requested by clients and management.

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families; ensure proper care and storage of these items.
• Prepare documents related to services, cremations, and maintenance, as directed by management.
• Assist with respectful preparation of remains of deceased, including dressing, lifting, or operation of crematory as permitted by law and in keeping with company regulations.
• Perform office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, and stereo/video system.
• Run errands such as floral delivery, picking up supplies, documents, etc.
• Serve as an usher, park cars, and perform any transportation requirements.
• Drive Funeral Home vehicles for services and picking up families.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, memorial and funeral services, including visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Greet and receive client families and other persons entering the office for information and assistance.
• Accommodate the needs of the family during a service and/or visitation.
• Wash and clean funeral home vehicles and other client vehicles as required from time to time.
• Attendance at monthly staff meetings is expected.

Education:

High school diploma or equivalent.

Experience:

Previous customer service and/or sales experience preferred.

Skills:

Proficient with MS Office suite and databases; ability and willingness to learn required.

Valid state driver’s license with an acceptable driving record.

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors and team player.

US - TX Austin (Postal Code: 78749).

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will provide appropriate accessibility options to all applicants with disabilities.