Relationship Administrative Specialist - Commercial Real Estate

Job Overview

As a Relationship Administrative Specialist, you will perform administrative duties for Loan Officers, supporting loan approval, modification, loan closing, reporting, and client liaison tasks.

• Collaborate with commercial lending teams to support portfolio management and business development activities.
• Prepare documents to assist in loan approval, modification, and coordinate loan closing processes.
• Compile various administration reports such as Past Dues, Significant Balances, and Risk Grades to facilitate continual monitoring of loans.
• Monitor progress on LAMS, credit, and collateral exceptions on a weekly basis.
• Facilitate customer requests for stop payments.
• Coordinate the opening of Depository Accounts with personal banking staff.
• Facilitate wire transfer transactions at the direction of a Relationship Manager and/or a Business Banker.
• Update and maintain Sales Force records for clients and prospects as requested by commercial lending team.
• Monitor non-sufficient funds activity to resolve issues while communicating with the customer.
• Maintain knowledge of bank policies and procedures to ensure accurate completion of deliverables.
• Exercise discretion to assist existing and prospective customers while maintaining confidentiality.
• Act with Integrity, Caring, and Excellence to achieve all-win outcomes.

• 3+ years of experience in banking or 2+ years as an Administrative Assistant or in loan administration.
• Willingness to work as a valued member of a functional team.
• Proven understanding of commercial lending processes.
• Exceptional organizational and multi-tasking skills.
• Demonstrated ability to represent Frost in a professional manner.
• Excellent written and verbal communication skills.
• Strong business communication skills, including the ability to write and speak professionally.
• Strong analytical and problem solving skills.
• Proficiency in Microsoft computer applications.
• Preferred:
  Loan documentation experience.

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including Employee Assistance Program.

Frost is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status.