Business Services Coordinator - BizKits

Business Services Coordinator
- Biz Kits

Austin, Texas

Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance.

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you've come to the right place.

The Role

Zen Business is seeking an enthusiastic and detail-oriented Business Service Coordinator
- Biz Kits to support a rapidly growing Business Services team. The ideal candidate prides themselves on being organized, collaborative, and reliable. You look at a pile of papers, and can't wait to organize and file them all. Nothing is as satisfying as putting together a beautifully executed package for customers. Teamwork makes the dream work, which is one of your core values.

The position requires exceptional attention to detail, good communication skills, precise response times, and high-volume data and task organization.

We are looking for someone with full-time availability Monday through Friday during office hours, 8 am-5 pm CST. This in-office, hourly position will report to the VP, Customer Success.

Responsibilities

• Production and assembly of our Business Kit products including standing and lifting boxes, sorting materials, creating binders, and mailing to customers.
• Maintain and file all department records (such as evidence, correspondence, and receipts) according to records management protocols and naming conventions.
• Receive, prepare, and send mail via USPS and/or Fed Ex.

Qualifications

• Minimum High School Diploma/GED required.
• Excellent written and verbal communication skills.
• History and proven experience effectively prioritizing workload to meet objectives.
• Work experience within a packaging industry or assembly environment.
• Exceptional interpersonal communication skills
• Demonstrated the ability to work independently.
• Ability to adapt to ever-changing priorities with a positive and constructive attitude.
• Comfortable with the pace, dynamic environment, and ambiguity of a rapidly growing tech startup, including cross-functional problem-solving and collaboration, process and system optimization, and new products and services launches.
• Data entry experience.

Remote Culture

A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact.

Let's stay connected!

We believe in staying connected, and we have a weekly "All Hands" meeting every week. We also have a social committee that hosts frequent events. We've held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more!

Benefits

The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking
* and 10 paid holidays are also provided.

Diversity, Equity and Inclusion

We believe in diversity, equity & inclusion. At Zen Business, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.

* applicable to in-office employees