Service Specialist​/Receptionist

Ourmissionis to provide modernized technology platforms,elevated technology support, and valuable insights, empowering our clientsto excel inwhat they do best.

Client:
Wipro

Location:

Austin, TX

Position Title:

Receptionist / Office Services Associate (Hybrid)
Pay Rate: $22.52/hour

This is a hybrid Reception / Office Services Associate role supporting a Wipro office environment. While reception and hospitality are core responsibilities, the position is not intended to be a front desk-only role. The ideal candidate will be adaptable, service-oriented, and capable of supporting a variety of workplace and administrative functions as business needs evolve.

The client is looking for someone who can grow into additional responsibilities over time and become a well-rounded office support resource rather than remain limited to reception duties.

• Reception coverage and front desk management
• Guest greeting and hospitality support
• Visitor registration and badge coordination
• Phone and email monitoring
• Conference room readiness and meeting support
• Vendor and delivery coordination
• Office supply and inventory management
• Workplace experience support
• General office services tasks
• Administrative support as assigned
• Special projects and operational support

• 1–2 years of office, hospitality, workplace experience, or customer service experience preferred
• Professional appearance and communication skills
• Strong hospitality and customer service mindset
• Positive attitude and willingness to learn
• Comfortable working in a fast-paced office environment
• Adaptable and capable of handling multiple responsibilities
• Strong attention to detail and follow-through
• Reliable and accountable
• Comfortable interacting with employees, visitors, vendors, and leadership
• Demonstrates growth potential and ability to take on additional responsibilities over time

The client is not seeking a traditional receptionist whose responsibilities are limited to greeting visitors and answering phones. This role is expected to support broader office operations and workplace functions as needed.

Examples include:

• Coordinating Certificates of Insurance (COIs) after training
• Assisting with vendor access requirements
• Supporting office moves and seating requests
• Tracking office supplies and inventory needs
• Coordinating visitor and guest support activities
• Assisting with workplace communications
• Supporting conference room and meeting logistics
• Handling routine administrative and operational requests
• Escalating issues appropriately and following established procedures

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.