LTCR Regional Administrative Assistant II

Career Opportunities: LTCR Regional Administrative Assistant II (17780)

Posting  – Posted – Health & Human Services Comm – Rgn 07-Regulatory Services – Office and Administrative Support – Eligible for Telework – $3000 - $4999 per month

Join Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of Texans. Your contributions matter, and we support you at each stage of your life and work journey. The comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time‑off benefits, and opportunities for career advancement.

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  LTCR Regional Administrative Assistant II
• Job Title: Administrative Asst II
• Agency: Health & Human Services Comm
• Department: Rgn 07-Regulatory Services
• Posting Number: 17780
• Closing Date: 07/08/2026
• Posting Audience: Internal and External
• Occupational Category: Office and Administrative Support
• Salary Range: $3,290.36 - $3,946.25 per month
• Pay Frequency: Monthly
• Salary Group: TEXAS-A-11
• Shift: Day
• Travel: Up to 25%
• Full Time/Part Time: Full time
• FLSA Exempt/Non‑Exempt: Non‑exempt
• Telework: Eligible for Telework
• Job Location City: Austin
• Job Location Address: 701 W 51ST ST

• Perform administrative duties such as answering telephone calls, referring callers, taking messages, and answering basic questions.
• Enter data into state and federal automated reporting systems, conduct technical reviews of all reports in the computer tracking system, and determine appropriate disposition.
• Prepare, process, and distribute federal and state enforcement notification letters and reports as mandated.
• Monitor and review survey reports for all regulated and unlicensed facilities; finalize CMS certification and transmittals for enforcement actions and surveys, and prepare waiver letters.
• Prepare and distribute documents requested under the Freedom of Information Act and submit to the state office.
• Maintain a regular and predictable work schedule.
• Maintain records, files, or logs, including filing, retrieving, or purging.
• Prepare ordinary or special narrative and statistical reports for Program Managers, Regional Director, and State Office.
• Maintain regional Survey Management System database.
• Communicate internally and externally to provide, exchange, or verify information, answer inquiries, address issues, and resolve problems or complaints.
• Monitor and perform technical review of all survey and investigation documentation to ensure accurate preparation of all forms, supporting information, narratives, and reports.
• Ensure all documentation complies with state and federal requirements and make corrections to ensure compliance.
• Process all state and federal enforcement actions within required time frames.
• Determine appropriate distribution for all actions to meet federal and state requirements.
• Enter critical information into state and federal databases regarding scheduling, agency visits, recommendations, and activities to provide accurate data for required internal and public reporting processes.
• Other duties as assigned.

• Ability to perform complex tasks related to federal and state rules and standards while maintaining attention to detail.
• Ability to quickly comprehend frequent technical changes.
• Ability to learn and maintain knowledge of the Long‑Term Care Integrated computer system and regional Survey Management System.
• Ability to read, understand and apply program technical procedures for processing surveys, enforcement actions, and administrative penalties.
• Ability to maintain a high level of confidentiality.
• Knowledge and experience with computers.
• Ability to answer telephone calls, refer callers, take messages, and answer basic questions.

• Experience using a computer.
• Experience with Word, Excel, or other word processing software.
• Experience in organizing, maintaining, or monitoring files, records, or logs.
• Experience with electronic records (preferred).

This position requires 25% travel. You may be called to attend out‑of‑town meetings or training…