KUT Student Admin Assistant, Moody College of Communication; -Study

KUT Student Admin Assistant, Moody College of Communication (WORK-STUDY ONLY)

The Front Office Student Assistant provides reception and administrative support for KUT-KUTX Radio and serves as the first point of contact for visitors, staff, volunteers, and community members. This role is ideal for someone who is dependable, professional, and committed to creating a welcoming and positive experience for everyone who interacts with the station.

Responsibilities include:

• Greeting and assisting staff, volunteers, community members, guests, and visitors in a friendly and professional manner.
• Maintaining a welcoming and organized front-office environment.
• Answering and directing phone calls with excellent customer service and professionalism.
• Responding to email inquiries and routing requests as appropriate.
• Issuing parking passes for guests and maintaining parking log.
• Performing general administrative and clerical duties, including printing, scanning, copying, and filing.
• Receiving and distributing deliveries and mail.
• Monitoring and restocking office and mailroom supplies, including copier paper and other essential materials.
• Assisting with special projects and other office-related duties as assigned.
• Comfort with asking questions and willingness to learn when answers are unknown.

Required qualifications include:

• Availability to work in shift blocks of at least two-hours at a time throughout the week and on Fridays from 9am-4pm.
• Excellent customer service and interpersonal communication skills.
• Professional phone etiquette and a positive, approachable demeanor.
• Strong written communication, organizational, and problem-solving abilities.
• Ability to manage multiple priorities and tasks in a sometimes fast-paced environment.
• Demonstrated attention to detail with strong follow-up and follow-through skills.
• Comfortable working both independently and collaboratively in a team-oriented environment.
• Strong computer proficiency, including experience with Microsoft Office applications and Outlook.
• Dependable, punctual, and able to represent KUT-KUTX professionally.
• Current UT Austin student and Work Study status.

Preferred qualifications include:

• Enthusiasm for public media and community engagement.
• Experience in an office, reception, customer service, or administrative support role.
• Ability to remain calm, resourceful, and professional when handling diverse requests.
• Wednesday availability.

Salary range: $15/hour.

Working conditions:

Office environment.

Position open to:
Only work study students.

Career competencies include:

• Customer service
• Use of multi-line phone
• Problem solving
• Accuracy and attention to detail
• Effective communication- oral communication/written communication
• Active learning
• Planning and organizing

Required materials include:

• Resume
• Work Study Award Letter
• Class Schedule

Work-study job information:

• Supervisor:
  Larkin Kruse
• Work address: 300 W. Dean Keeton St.
• Work schedules:
  Office hours are 9am-4pm. Wednesday and Friday work study coverage is needed for the front desk.