Lien Researcher

Capitol Services is currently seeking a Lien Researcher to join our growing team!

Location:

Austin, TX. This position is full-time, Monday through Friday.

• Communicate with coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
• Utilize Capitol Services’ Order Entry system for processing client orders
• Follow system prompts related to client preferences, Finance department warnings, and other information closely
• Access public record websites for the purpose of researching filed liens and litigation
• Follow established reporting guidelines when building lien search reports based on evidence received
• Submit prepared filings to correspondents or state/county offices directly for filing
• Maintain clear records throughout transactions to ensure accurate results and invoicing
• Provide training to new hires within the department

• Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have a strong attention to detail and exhibit a reasonable sense of urgency when processing orders to completion.
• Excellent communication skills: You have excellent verbal and written communication skills. You communicate in both a professional and friendly manner with coworkers, correspondents, and others.
• Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise.
• Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
• Positive attitude: You demonstrate a positive attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
• Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
• Reliable: You are able to work during our regular business hours in our Austin office. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times.
• Technical competencies: You are comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents.
• Office environment: You are able to remain in a stationary position 75% of the time.

• $20.00 hourly rate
• Discretionary bonus awarded annually, depending on company and individual-level performance, typically 4 weeks of pay
• 3 medical plans to choose from, including a 100% employer-paid option for the employee
• 100% employer-paid dental and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
• 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
• Onsite fitness center access
• Office team events and learning development opportunities

Capitol Services is an Equal Opportunity Employer.

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