Office Services Associate Austin, TX

Contract Position

This is a contract position suited for someone who enjoys working in a fast-paced, detail-focused environment and can manage document handling, mail support, and general office service requests with accuracy. The role also contributes to reception, hospitality, and audio/visual support as needed while maintaining a strong focus on responsiveness, confidentiality, and quality.

• Manage incoming office service requests by reviewing job details, confirming instructions, and documenting work through established tracking methods.
• Complete copy, print, scanning, mail, and intake assignments in line with site procedures and service expectations.
• Organize tasks by urgency and turnaround commitments to ensure completed work is accepted, processed, and delivered on schedule.
• Communicate promptly with clients and leadership regarding deadlines, service updates, or issues that may affect completion times.
• Perform routine checks on finished work to confirm accuracy, presentation, and overall quality before distribution.
• Resolve minor equipment issues when possible and escalate more complex problems to the appropriate support contact.
• Replenish paper, toner, and other production materials while using supplies carefully and efficiently.
• Support additional front-of-house and workplace services, including reception, hospitality, and audio/visual assistance, based on business needs.
• Handle sensitive documents and information with discretion while following company and client policies at all times.
• Move boxes, files, and materials as needed, including lifting items up to 50 pounds during regular daily operations.