Administrative Coordinator; Transportation​/Delivery

Administrative Coordinator

Location: Austin, Texas
Company: Maxim Direct

Maxim Direct is a fast-growing and financially stable third-party logistics (3PL) transportation broker, specializing in serving the automotive wholesale dealer OEM parts industry. We seek a detail-oriented and highly organized Administrative Assistant to join our team in Austin, Texas.

This role is ideal for a career-minded professional with 1-2 years of experience in an administrative role, particularly in Cash on Delivery (COD) processing, billing analysis, or a similar field requiring strong organizational, problem-solving, and communication skills.

We are looking for a candidate who is proactive, analytical, and customer-focused, with a strong work ethic and a drive to succeed in a fast-paced environment.

Schedule & Compensation:

• Monday to Friday, 8 AM – 3 PM (with a one-hour lunch break).
• Starting at $18-$19 per hour, with growth opportunities and potential pay increases after a successful 90-day probationary period.

Benefits:

• Paid sick leave & holiday pay.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.

Key Responsibilities:

• Ensure drivers submit checks for COD deliveries in a timely manner.
• Review and scan driver manifests daily to ensure accurate records.
• Perform data entry for COD posting using e-Courier software.
• Identify and resolve COD discrepancies efficiently.
• Answer and direct phone calls professionally.
• Communicate with company delivery drivers and automotive dealership customers to address inquiries and provide support.
• Process invoices and payables accurately.
• Maintain customer contact lists and keep records updated.
• Draft and distribute emails, letters, faxes, and other correspondence.
• Organize and maintain filing systems.
• Support additional administrative tasks as directed by the supervisor.

Qualifications & Skills:

• 1-2 years of experience in an administrative or similar role (experience in COD processing or billing analysis is a plus).
• Proficiency in Microsoft Word, Excel, and data entry tasks.
• Strong attention to detail with a high level of accuracy.
• Excellent organizational and time management skills.
• Strong verbal and written communication abilities.
• Ability to manage conflicts effectively and solve problems proactively.
• Dependable, trustworthy, and committed to meeting deadlines.
• A people-first mentality with a positive and professional attitude.

Working Conditions:

• Office-based role with extended periods of sitting and computer work.
• Frequent interaction with drivers, customers, and internal teams.
• Drug-free work environment.

Join Maxim Direct and be part of a dynamic, growing company where your contributions are valued!

Please submit your resume along with a cover letter detailing your interest in this position and how your previous experience aligns with the role. Applications missing these requirements will not be considered. Apply today!