Licensing Specialist III

Working title:

Licensing Specialist IIIClass title:
License and Permit Specialist III Posting No.: 0710-26

Opening Date: 07/21/2026

Location:

Bush Bldg., 1801 Congress Ave, Austin, TX 78701

Class Code: 0173

FLSA:
Administrative Support/Non-Exempt Salary Group/Salary: B18, $45,521.04 - $55,345.80/yr.

Division:
Charitable Bingo Number of positions: 1

Performs highly complex (senior-level) licensing work and analysis of Charitable Bingo applications and documents. Work involves coordinating the receipt and review of license applications and documents to determine if qualifications set forth by the Bingo Enabling Act have been met and to ensure legal compliance and completeness of applications. Assists licensees, applicants, and field personnel in the interpretation of the Bingo Enabling Act and Charitable Bingo Administrative Rules.

Researches and analyzes documents using hard copy files and automated systems. Provides assistance to taxpayers and applicants who call on the 1-800 information line. May train, instruct, advise, or give technical assistance to co-licensing specialists or commission personnel. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This position reports to the CBOD Deputy Director with daily office activity and assignments coordinated by the Licensing and Accounting Services Coordinator.

• Coordinates the receipt and review of all temporary, renewal, amendment, original, and license transfer applications and documentation to ensure legal compliance and completeness of application and documentation.
• Documents action taken on accounts in sufficient detail for co-licensing specialists and management to determine status of work in progress or work completed.
• Reviews records associated with license applications and determines if license should be issued or denied and submits recommendations to management.
• Verifies bond and license fees amount(s) for accuracy and collects any additional money due.
• Contacts applicants and licensees with information and/or assistance regarding the license application process and furnishes information and/or responds to inquiries from the public, applicants, or licensees:
  • Contacts applicants or licensees through written correspondence or via telephone, within set time of receiving application, regarding information or documentation needed to complete application process including taxes or prize fees owed.
  • Prepares complex correspondence to applicants, licensees, public or field personnel in an accurate and concise manner.
  • Responds to inquiries and furnishes the public, applicants, or licensees with detailed information regarding the Bingo Enabling Act, Charitable Bingo Rules, Worker Registry, Operator Training, and application process.
• Assists in the preparation of denials and verification of letter or any other legal documents for use in legal proceedings;provides necessary documentation to attorney(s) on denied applications for hearing process; and may testify at formal or informal hearings or before courts of jurisdiction.
• Performs on-line automated entry and retrieval of all application types on the automated Charitable Bingo system.
  • Reviews and updates automated systems and information to assure most current and accurate information is reflected and takes appropriate action in correcting the data.
  • Reviews existing computer edits, determines validity, and takes appropriate action.
  • May perform computer software quality assurance testing to ensure reliability.
  • Assists with the development, coordination, and maintenance of files and records.
• Analyzes information/documentation concerning Bingo Enabling Act, Charitable Bingo Administrative Rules and takes appropriate action.
• Performs complex research and compiles reports and written summaries.
• May write or edit written procedures for the Licensing Section, may assist in drafting administrative rules, and may assist in the development of internal divisional forms.
• Performs related work and participates in special project committees as assigned.

• Graduation from a standard senior high…