Program Associate

JOB:
Program Associate STATUS:
Full-Time, Exempt

REPORTS TO:

Senior Program Manager ANNUAL SALARY: $50,000 - $61,060

Friends of the Children Austin is one of the fastest growing chapters of a more than 30-year-old national professional mentoring organization. Our model is proven to break the cycle of generational poverty. We provide professional, full-time, salaried mentors to youth in our community who are facing the greatest obstacles, from kindergarten through high school graduation. 12+ years, no matter what.

If you're looking for an opportunity to join a team with an energetic, whatever-it-takes approach that strives for excellence, here's what we offer:

• A culture that values diverse backgrounds, professional development, and every employee's contributions.
• A healthy respect for work-life balance—you'll work hard, have fun, and be encouraged to recharge.
• A collaborative, mission-driven team that values innovation, excellence, and continuous improvement.
• An engaged Board of Directors and Advisory Boards who actively champion our mission and fundraising efforts.
• Experienced, supportive leadership committed to mentoring and professional growth.

• 100% employer-paid medical, dental, vision, disability, and life insurance.
• Three weeks paid vacation.
• Two weeks paid sick leave.
• Paid office closure between Christmas and New Year's Day.
• SIMPLE IRA with up to 3% employer match.

Are you ready to use your skills to make an impact in the Austin community? See the position details below.

The following statements are intended to describe the general nature and level of work to be performed by individuals assigned to this position. They are not intended as a comprehensive list of all responsibilities, duties, and skills required of personnel so classified:

The Program Associate exercises independent judgment and discretion on matters of significance related to program administration, operational coordination, data management, and organizational effectiveness, and performs work directly related to the management and general business operations of the organization.

The Program Associate is responsible for managing, coordinating, and improving administrative and operational processes associated with the programming and operations team, exercising independent judgment within established guidelines and under the oversight of program leadership. The Program Associate will handle sensitive information and need to maintain the highest level of confidentiality. The ideal candidate will have office experience, a creative and stylish spark, and an understanding of barriers our youth are facing.

They will be proactive, results driven, and possess a sense of urgency and commitment to detail.

• Independently manage and exercise judgement over the end-to-end process for family emergency support requests, including evaluating requests against established criteria, determining appropriate next steps, and coordinating with follow-up, while collaborating with the Family Engagement Specialist, who serves as the final decision maker.
• Oversee Program staff documents and publications (brochures, permission forms) and uniform requests (t-shirts, jackets).
• Provides comprehensive Program data support by independently managing, analyzing, interpreting, and reporting data, while maintaining youth enrollment paperwork, entering and updating information in STATS and PIERS, and managing school access documentation.
• Community Stakeholders: develop and maintain relationships with community stakeholders to foster ongoing partnership and support.
• Manage the entire process of program meetings, including determining meeting needs, preparation of all required materials, scheduling, setup, breakdown, and post-meeting follow-up to ensure operational effectiveness.
• Arrange new Friend onboarding supplies and administrative preparation.
• Coordinate Program team and school selection team meetings: scheduling, materials preparation, setup and breakdown, and any necessary refreshments.
• Support and maintain relationships with area school districts and partner organizations related to…