Coordinator, Markets & Franchise Success

Who We Are.

At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision. As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies.

With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage.

We're building something meaningful and looking for purpose-driven individuals to help lead the way.

The Coordinator, Markets & Franchise Success provides essential administrative and logistical support to the Markets team, ensuring a smooth and welcoming experience for new and existing franchise partners.

* Note:

This is not a marketing role.

Reporting to the VP, Markets and Franchise Success, this role coordinates the day to day details that keep the team running from managing franchise onboarding communications and scheduling calls, to organizing materials for franchise and carrier events and supporting the planning of the company's annual kickoff event. This position is well suited to a highly organized, detail-oriented professional who enjoys variety in their day, takes pride in creating a positive first impression for new partners, and thrives working cross-functionally in a fast-paced, people-first environment.

• Franchise Onboarding Coordination
  Coordinate the end-to-end administrative process for new franchise onboarding, ensuring each step is completed accurately and on schedule.
  Prepare and mail franchise onboarding packets, including training schedules, welcome information, and new franchise gifts.
  Serve as a primary point of contact for new franchise partners during the onboarding process, answering questions and directing them to the appropriate resources.
  Maintain accurate onboarding records and track franchise milestones to ensure timely follow-up.
  Partner with Training and other internal teams to confirm onboarding schedules and materials are current.
• Team & Administrative Support
  Provide general administrative support to the Markets team, including calendaring, correspondence, and document preparation.
  Own scheduling of franchise calls for the team, coordinating availability and communicating call details to all participants.
  Maintain organized records, contact lists, and shared team resources related to franchise partners.
  Support day-to-day office and operational tasks that keep the Markets team functioning efficiently.
  Assist with additional supportive duties as assigned by the VP, Markets and Franchise Success.
• Event Coordination & Logistics
  Assist in the coordination of franchise and carrier events, including gathering requirements and confirming logistics with internal and external partners.
  Coordinate materials needed for events, ensuring items are prepared, packed, and ready ahead of deadlines.
  Manage shipping of swag, print materials, and event supplies to ensure on-time, accurate delivery.
  Support the planning and coordination of the company's annual kickoff event, including logistics, materials, and vendor communication.
  Track event-related budgets, orders, and timelines, flagging any issues to the VP, Markets and Franchise Success.
• Communications, Mailings & Materials…