Services Officer III

Position: Staff Services Officer III

Date:
Sep 1, 2026

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Staff Services Officer III

Job Title:

Staff Services Officer III Agency:
Health & Human Services Comm Department: HR STAFF Posting Number: 20826 Closing Date: 09/28/2026 Posting Audience:
Internal and External Occupational Category:
Office and Administrative Support Salary Range: $4,020.33 - $4,166.67 Pay Frequency:
Monthly Salary Group: TEXAS-B-19

Shift: Day Additional Shift

Telework:
Eligible for Telework

Travel:

Up to 5%

Regular/Temporary:

Regular

Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Nonexempt

Facility

Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST Other Locations:

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Brief

Job Description

The Staff Services Officer III (SSO III) performs complex (journey-level) staff services work for Health and Human Services Human Resources. This position provides customer support for general HR inquiries; manages departmental logistics; ensures the smooth execution of administrative programs and processes for all department areas; responds to HR general mailboxes; coordinates internal meetings and travel; supports department new hire and off boarding activities;

maintains departmental resources and SharePoint content; assists with report preparation; manages department procurements and purchases; and assists with departmental internal and external event preparation. This position works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the HR Employee Programs Manager.

Essential Job Functions (EJFs)

• Provides front-line support by managing the HR department’s mainline and designated mailboxes, coordinating and organizing incoming inquiries, and delivering timely, accurate responses, guidance, and information to agency employees, agency supervisors, and external partners. (30%)
• Coordinates administrative operations for HR departments; prepares and tracks procurement requests in compliance with state and agency requirements; processes purchase orders, monitors expenditures, and tracks inventory; enters requisitions and coordinates IT actions for subscriptions and applications; manages mail and office supplies; and handles travel arrangements and related reports. (25%)
• Updates and manages department resources including organizational charts, files, contact lists, SharePoint site content, HR communication archives, and other general reference materials. (15%)
• Provides backup administrative support coverage and other duties as assigned. (15%)
• Supports department administrative operations by coordinating new hire IT access and onboarding needs, collaborating with department leadership to ensure appropriate access is established, and managing off-boarding processes and access deactivation for departing department staff. (10%)
• Prepares and compiles presentation materials and assists with all monthly staff meetings. Schedules meetings, reserves conference rooms, and coordinates room setup for HR leadership. (5%)

Knowledge…