Administrative Assistant II

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Employee Benefits

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional

Title:

Administrative Assistant II

Job Title:

Administrative Asst II Agency:
Dept of State Health Services Department:
Radiation Posting Number: 20839 Closing Date: 09/23/2026 Posting Audience:
Internal and External Occupational Category:
Office and Administrative Support Salary Range: $2,694.33 - $3,946.25 Pay Frequency:
Monthly Salary Group: TEXAS-A-11

Shift: Day Additional

Shift: Days (First) Telework:
Not Eligible for Telework Travel:
Up to 10% Regular/Temporary:
Regular Full Time/Part Time:
Full time FLSA Exempt/Non-Exempt:
Nonexempt Facility

Location:

Job Location City: AUSTIN

Job Location Address: 1100 W 49TH ST (RDM) Other Locations: ,,,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN Brief

Job Description

Manage incoming phone lines and address customer inquiries concerning mail and general administrative operations. Coordinate, sort and distribute incoming mail, overnight and priority mail for the Radiation Section. Maintain tracking logs for overnight packages and resolve issues regarding lost or misplaced mail. Assist the billing team with file preparation, scanning and uploading documents to OnBase, and remittance list verification for new applications.

Approve online payments and upload to OnBase. Support the billing manager with projects using VERSA, Excel and Word. Perform general office tasks such as preparing files and making copies of checks. Ability to sit for prolonged periods and lift boxes weighing up to 15 pounds.

Essential Job Functions EJF 1 (75%)

Manage incoming phone lines and address customer inquiries concerning mail and general administrative operations. Coordinate, sort and distribute incoming mail, overnight and priority mail for the Radiation Section. Maintain tracking logs for overnight packages and resolve issues regarding lost or misplaced mail. Assist the billing team with file preparation, scanning and uploading documents to OnBase, and remittance list verification for new applications.

EJF

2 (20%)

Support the billing manager with projects using VERSA, Excel and Word. Perform general office tasks such as preparing files and making copies of checks. Ability to sit for prolonged periods and lift boxes weighing up to 15 pounds.

EJF 3 (5%)

Other duties as assigned include but are not limited to actively participating or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Participates and maintains readiness for emergency deployment as a member of the Department’s and/or Radiation Emergency Response Team, during an exercise and in an actual emergency.

Knowledge,

Skills And Abilities

(KSA)

• Knowledge of office and administrative procedures.
• Knowledge of correct grammar, word choice, sentence structure, spelling and punctuation.
• Knowledge of regulatory practices, principle and procedures.
• Skill in verbal and written communication with staff, stakeholders and the public.
• Skill in the use of personal…