Facilities Coordinator

Facilities Coordinator- JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Coordinator at JLL, you'll be the welcoming face and operational backbone of your assigned facility, ensuring every day runs smoothly for clients, visitors, and building occupants. This role combines front desk reception duties with hands-on facility management responsibilities, positioning you as a central point of contact who bridges hospitality and operations. You'll work closely with the facility management team to maintain a safe, clean, and organized environment that reflects our brand standards while handling everything from temp badging and way finding to work order creation and vendor coordination.

At JLL, we are collectively shaping a brighter way, and in this role, you'll have the opportunity to deliver exceptional service that enhances the workplace experience for everyone who enters the facility. We believe the most effective teams are built when everyone is empowered to thrive, and you'll be trusted to manage diverse responsibilities with minimal supervision while collaborating across teams to achieve operational excellence.

• Actively monitor and maintain the front desk, lobby, and common areas to ensure a safe, clean, organized environment that reflects JLL brand standards

• Execute the temp badging process for employees, visitors, and third-party providers while serving as the primary point of contact for campus information, services, and way finding

• Create and track work orders for custodial, maintenance, safety, and security concerns through appropriate channels and computerized systems

• Coordinate and schedule maintenance activities, escorting vendors and ensuring excellent execution of work with minimal disruption to client operations

• Manage facility-specific tasks including procurement of property supplies and services, vehicle and equipment logistics, and meeting room reservations

• Provide tactical support to the facility management and project management teams, assisting with planning, administrative tasks, and ad hoc assignments

• Identify potential risks related to privacy, security, or operational disruptions and escalate appropriately to ensure seamless service delivery

• Bilingual in Spanish (fluent verbal and written communication required)

• High school diploma or GED

• 2+ years of experience in facility administration, property management, or related coordination role

• Superior customer service skills with a hospitality-oriented approach to all interactions

• Proficiency with Microsoft Excel, including the ability to customize administrative reports and manage spreadsheets

• Strong organizational skills with demonstrated ability to multitask and work independently without direct supervision

• Excellent verbal and written communication skills with the ability to interface professionally with clients, visitors, vendors, and team members

• Proficiency across the full Microsoft Office Suite (Word, PowerPoint, Outlook)

• Experience with computerized maintenance management systems (CMMS) or work order platforms

• Demonstrated ability to plan and manage work effectively under time constraints

• Familiarity with…