Principal Architect, Azure Solutions

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

As a Principal Architect for Azure solutions, you will be leading large‑scale client engagements and complex project delivery. This position will focus on solution architecture and design, technical leadership and mentoring, with deep expertise in Azure, Dev Ops, and Agile methodologies.

• Actively collaborate with sales and delivery to develop client proposals around process and solution options, create roadmaps, and clearly explain technical concepts for shared understanding to facilitate decision‑making.
• Lead technical and non‑technical executive‑ or sponsor‑level client stakeholders on complex technical concepts or design implications.
• Lead large‑scale, complex technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients.
• Decompose large‑scale requirements/user stories into tasks, and accurately estimate the effort for themselves or others to complete those tasks.
• Delegate technical tasks to other team members for multi‑workstream projects of large scale and high complexity.
• Provide project leadership on a variety of projects and project types, including multi‑workstream large‑scale complex projects with global teams.
• Collaborate with the project team and internal leadership on potential solutions and mitigation approaches, and participate in client communication at the sponsor level.
• Architect, design and set standards for highly complex solutions using a variety of technologies, platforms, and integrations.

• 5+ years of experience with Agile delivery and is adaptable as required to methodologies within the client environment.
• 5+ years’ experience leading consulting projects for large clients with eight or more of the following types of projects, and is considered a go‑to source of knowledge for others:
  Azure Compute (PaaS & Containers), Data Stores:
  Fit‑for‑purpose selection, Messaging & Events, API Design & Management, Integration & APIs, AI & Search, SDLC/Dev Ops/Platform Engineering, Performance & Scalability/Reliability & Release, Identity & Access (Application‑centric), Monitoring & Observability, Documentation & Leadership.
• 5+ years’ experience leading consulting projects for large clients with six or more of the following tools and technologies, and is considered a go‑to source of knowledge for others:
  Design patterns and architectural concepts, .NET Core, C#, Front‑end development tools (Angular, React, Blazor, or comparable), ORM - Entity Framework/Dapper, Data storage – relational and non‑relational, Dev Ops automation: CI/CD & IaC, Visual Studio and source control:
  Git Hub/ADO, Git and pull requests (e.g. gitflow), Automated tests, Scrum/Kanban/Agile.
• Experience contributing to user stories and backlog content, including task management and progress visibility.
• 4 or more Microsoft Azure Application Development & Dev Ops, AI & Machine Learning, and/or Architecture & Development certifications. AZ204, AZ400, and AZ102 highly recommended.
• Outstanding ability to present to clients in a business‑focused impactful, and persuasive manner.
• A proven, repeatable track record of successful large‑scale project delivery.

$170,000 - $210,000 a year

Please note:
We are only accepting applications from candidates residing in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, DC, Wisconsin and Wyoming.

Benefits available to eligible employees include the following:

• Medical, dental, vision
• tax‑advantaged health care accounts
• financial and income protection benefits
• paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

TTEC Digital and our 1,800+ employees pioneer engagement and growth solutions that fuel the…