Sales Operations Lead, US Enterprise

Austin, Texas, United States Sales and Business Development

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

As a Sales Operations Lead, you will own end-to-end business processes for the U.S. Enterprise Sales organization, managing daily, weekly, and monthly cadences. Success in this role requires strong cross-functional collaboration with Sales leadership, Finance, Legal, Order Management, Contracts, and other key stakeholders.

The Sales Operations Lead drives operational excellence, analytical insight, and cross-functional alignment to enable high-quality Enterprise sales execution. Acting as a trusted business partner, you will translate complex performance and financial data into actionable insights that shape strategy and revenue growth. You will collaborate closely with Sales leadership, Finance, Legal, Order Management, Contracts, Supply Chain, Reseller Operations, and AI/ML teams to develop scalable, data-driven solutions that strengthen Enterprise sales operations.

This role requires the ability to work effectively across multiple organizations, manage competing priorities, and proactively identify opportunities to optimize processes, drive efficiency, and influence strategic decisions.

• Lead the sales performance analysis for the U.S. Enterprise business, identifying key drivers, risks, and growth opportunities, and translating insights into actionable recommendations.
• Drive cross-functional deep dives across Sales, Finance, Supply Chain, Legal, IT, Marketing, and Operations to address complex business challenges and influence strategic decisions.
• Shape and deliver executive-level insights and presentations for senior leadership forums, including business reviews, seasonal peaks, and new product launches.
• Partner with Enterprise Sales leadership to support forecasting, sales segmentation, quota accuracy, territory planning, and long-term sales strategy.
• Define, track, and maintain key performance metrics and dashboards to surface actionable insights and monitor progress against strategic goals.
• Act as a trusted advisor by managing competing priorities, driving standardization, and recommending scalable solutions that deliver long-term value.
• Identify, design, and implement process improvements that streamline workflows, enhance sales productivity, and improve the Enterprise customer experience.
• Establish end-to-end frameworks connecting systems, tools, and processes, proactively identifying gaps, dependencies, and points of failure.
• Manage and optimize CRM and sales operations platforms to ensure accurate reporting, automation, adoption, and seamless user experiences.
• Partner with data science and AI/ML teams to define vision and roadmap for tools that automate insights and scale business operations.

• Typically requires 8+ years of related experience in sales, sales operations, business analysis, revenue operations, or program/project management.
• Experience supporting enterprise sales teams and analyzing, benchmarking, and optimizing sales metrics.
• Expert proficiency with analytics and visualization tools (e.g., Excel, SQL, Tableau) and executive presentation platforms (e.g., Keynote), with experience analyzing large, complex data sets.
• Proven ability to navigate CRM platforms (e.g., Salesforce) and manage enterprise-scale processes.
• Exceptional ability to transform data into actionable insights, business plans, and long-term vision.
• Comfortable managing ambiguity and aggregating information from multiple sources to form cohesive…