Revenue Operations & CRM Manager

Revenue Operations & CRM Manager

Austin, TX (Hybrid)

Shuttlerock is a global creative technology company helping the world’s leading brands create and scale high-performing digital content. We operate at the intersection of creativity, performance, and proprietary technology - partnering with brands, agencies, and platforms to deliver platform-native creative  we accelerate growth across North America and Europe, we are strengthening the operational backbone that enables predictable, high-quality revenue performance.

We’re hiring a Revenue Operations & CRM Manager to own and optimize the systems, processes, and reporting that power our global growth engine. This is a high-impact individual contributor role responsible for CRM ownership, forecasting discipline, pipeline visibility, and commission execution. You will work closely with Sales, Partnerships, Marketing, and Finance to ensure our commercial infrastructure is accurate, scalable, and trusted.

This role is central to improving forecast credibility, reducing surprises, and building a trusted single source of truth for revenue performance.

• Maintain pipeline structure and stage methodology
• Run weekly and monthly forecast cadence
• Improve forecast visibility and accuracy
• Track performance vs targets and flag risk early

• Own and optimize our global Hub Spot environment
• Design account hierarchies and opportunity structures
• Strengthen partner attribution and influence tracking
• Drive governance, workflows, and adoption across teams

• Execute and maintain commission processes in line with approved plans
• Validate deal data with Growth and Finance
• Improve clarity and consistency in incentive processes

• Own revenue, pipeline, and conversion reporting
• Support executive and board-level reporting
  
  Translate dashboards into practical commercial insight

• 4–7 years in Revenue Operations, Sales Operations, or GTM Operations
• Strong hands-on Hub Spot ownership experience
• Experience supporting revenue teams in a growing organisation
• Comfortable with forecasting, reporting, and commission mechanics
• Highly structured and detail-oriented
• Confident working with senior Sales and Finance stakeholders

This role is ideal for someone who enjoys building clarity, discipline, and operational strength within scaling revenue teams.