Partner Specialist - Adobe

** Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
**** Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:**#
** Job Summary
** The Partner Specialist will serve as the primary subject-matter expert on product, sales, and program information, training sales teams and facilitating partner campaigns. This role involves conducting meetings with sales teams, manufacturers, and customers, managing a sales pipeline, and processing partner deal registrations. Additionally, the specialist will create and maintain training content, monitor CRM submissions, and stay informed on new product offerings and certifications.
** Role Description
*** Act as a primary subject-matter expert for product, sales, and program information.
* Train sales teams on partner products and programs, and how customers can benefit by using their core products.
* Conduct conference calls/meetings with Sales teams, manufacturer Sales teams, and customers to sell partner products and solutions.
* Develop and manage a sales pipeline on an ongoing basis through CRM and Excel.
* Manage and process Partner Deal Registration and/or other strategic pricing programs.
* Create and maintain content on internal team sites, including training decks and presentations.
* Execute on partner campaigns and initiatives aligning with Sales teams.
* Monitor CRM for submitted Deal Registrations request and submit them to the partner.
* Stay up to date on new product technology offerings, as well as partner-specific trainings and certifications.
* Provide excellent support to both customers and the SHI sales organization.
** Behaviors and Competencies
*** Communication:
Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
* Multi-Tasking:
Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
* Analytical Thinking:
Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
* Prioritization:
Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.
* Teamwork:
Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.
* Interpersonal

Skills:

Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations.
* Creativity:
Can demonstrate creativity in problem-solving, considering multiple perspectives and exploring diverse options.
* Presenting:
Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
* Problem-Solving:
Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
* Initiative:
Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
* Time Management:
Can generally use time effectively and is working towards improving task prioritization and deadline management.
* Adaptability:
Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
* Relationship Building:
Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.
** Skill Level Requirements
*** The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Basic
* Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Basic
* The ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment - Basic
** Other…