Association Coordinator; JellyBird Brand Dallas, San Antonio, Austin, Houston offices - We

HOA Association Coordinator

ARE YOU INTERESTED IN LEARNING A NEW INDUSTRY AND SKILL SET? (No previous industry experience required)

We are looking for positive and motivated professionals who would like to make a complete career change into property and HOA community management. We do not require prior experience as we have our own education company that will provide you with an industry-leading education foundation. The initial training course will take one year, and you will be an industry expert in three years.

You will also have mentors assigned to provide real-life support to advance your skill set.

We are grateful to be in a stable and essential industry, and growing, during these various times. Would you want to work in a stable, recession-proof industry? If you are a positive and engaged professional who is passionate about great customer service and desires to work for a company that is an innovator, and if you enjoy learning and problem-solving, are disciplined, organized, and an accountable team member, then this may be the right career move for you.

Put simply, the association coordinator position is the face of our organization! It is a very multi-faceted position, where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

Although we like to say no day is the same, there are many things you will be responsible for on a regular basis as an Association Coordinator:

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your communities.
• Manage daily, weekly, and monthly tasks for a portfolio of small associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for occasional after hour emergencies.
• Plus, additional tasks, as necessary.

We know you don’t just want a job – you need a career you know you will be great at! Additionally, your goals need to match our culture a fit with our team. You must have a customer-centric positive attitude, take extreme ownership of tasks, be a team-player, coachable, highly organized, accountable, and a fantastic multi-tasker.

We will teach you the ins and outs of running successful HOAs, but there are a few things we wish you to already have.

A few of those things are:

• At least six (6) years of professional work or related experience in administrative duties
• High-level organizational skills in a fast-paced environment
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
• Ability to catch on to other business computer systems
• Strong customer-friendly and informative communication skills
• Some experience and knowledge of financial statements and budgets
• Comfortable with facilitating board meetings when requested by the boards
• Great conflict management skills in sometimes stressful situations
• Experience with gathering bids for small to large projects and management of those projects for the community

Qualified candidates with the right experience, skills, and matching culture fit will be offered an amazing, interactive training program featuring:

• You will be assigned a Mentor to help be your on-the-job guide.
• You will complete a unique in-house, web-based learning academy along with an assigned mentor to guide you through your learning.
• You will be informed of changes in the laws and other seasonal topics throughout the year.
• With our growth, you will learn about the laws for other states, as we…