Director of Sales; Inbound SMB

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

We are seeking an experienced Director of Sales who will drive the business' key revenue streams, including new customer acquisition and expansion of the existing customer base via a land and expand strategy. Reporting to the RVP of Sales, you will lead a team of Account Executives and ultimately be measured on the ACV growth. As the Director of Sales, you will drive your team of Account Executives to penetarate your focused georgraphic territory and segment to achieve revenue growth and market share.

• Develop ROLLER's sales and pipeline development strategies to ensure that we achieve our new customer acquisition and ACV targets.
• Mentor, coach, and support the Account Executives optimizing the team to improve their ability to acquire new revenue and build pipeline.
• Assist Account Executives where necessary to close opportunities, including; being involved in the sales process of new business and partnering with the Customer Success organization to manage existing accounts to drive venue expansion.
• Report on sales activity and forecast to senior sales management. Continually make and implement recommendations for optimization and ongoing growth.
• Recruit, hire, and train new team members on the ROLLER sales process.
• Present new business growth opportunities, particularly analysis on new 'verticals' and geographies and the product or distribution-related investments required to unlock potential TAM.
• Ability to scale sales organizations by designing effective business processes and partnering with technical resources to develop the supporting systems architecture.

• You bring deep expertise in building B2B SaaS sales strategies and can work collaboratively with the Sales Engineering, Customer Success, Services, and Marketing teams to execute new business sales targets.
• You bring 5+ years of sales leadership experience, ideally in SaaS business, managing sales budgets, conceiving and executing effective and efficient sales processes & methodologies to maximise customer acquisition.
• You are based in Austin, Texas, and able to work in a hybrid (3 days in office) role.
• You have been involved in scaling an organization from $20M to $100M+ in revenue and have previously developed highly effective and efficient sales teams.
• You have experience growing the capabilities in your team.
• A self-starter with a bias for action, attention to detail, and a track record of delivering impact in fast-paced environments.
• You are a highly motivated & results-driven leader who can create urgency and drive velocity in our sales cycle.
• You have a track record of being able to influence decision-making across all levels of a business without authority.
• You have excellence written & verbal communication skills with an exceptional ability to build strong relationships with a wide variety of stakeholders.
• Experience using CRM and productivity tools like Salesforce and Google Workspace.

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we've hit our goals
• Paid leave for vacation, illness and observed holidays
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• 401(k) plan with up to a 5% match
• Fully paid medical insurance
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!